Mack Murtha

• Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
• Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
• Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
• Conducted physical training to keep fit and perform job duties productively.
• Assisted in the planning and execution of successful field training exercises for enhanced practical experience.

• Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
• Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
• Met with event director to discuss event details, timelines and specific equipment that would be required.
• Established clear lines of authority within the ship''s hierarchy to enhance decision-making processes during challenging situations or emergencies.
• Streamlined operational efficiency by regularly evaluating and optimizing crew performance, communication, and collaboration.
• Youngest Captain in company history

Divison 1 football player

• Enhanced personal athletic performance through rigorous training sessions and dedicated practice.
• Served as a mentor to younger teammates, providing guidance on balancing academics and athletics.

• Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
• Trained staff members on use of POS system.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.