Mack Thomas
Area Manager
Davenport, FL,FL
Summary
Senior Property Manager Offering over 20 years of property management experience, I can build and lead a successful, very diverse staff while overseeing budgets and resources. Upon identifying key issues, I solve problems while embracing change and its positive effect on successful organizations. My supervisory experience and ability to juggle multiple responsibilities under deadline pressure would contribute to my success in this position.
Overview
17
17
years of professional experience
1
1
Certifications
Work History
Senior Manager for Asset Standards & Inspections
Millennia Housing Management LTD.
07.2021 - Current
- Evaluated, approved, and monitored all vendor contracts
- Presented monthly management reports including updates on administrative concerns, finance, and overall condition of property.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Created training programs for operations staff, and general contractors, architects, and construction management/design team members to educate on Industry Standards.
- Worked Independently and prioritize tasks to deliver a high-quality product
Regional Asset Manager
McCormack Baron Management /Florida
07.2019 - 07.2021
- Increased overall Resident Retention through innovative programs
- Developed cooperative vendor and contractor relationships Implemented competitive Marketing Strategies
- Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
- Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
- Maintained contract database of existing and new client contract files and details.
Senior Property Manager / REAC Coordinator
City of Orlando
10.2008 - 06.2019
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager
AGPM
01.2005 - 01.2008
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Education
Bachelor of Science / Criminal - Justice
Florida A&M University
1996
Skills
- Team leadership
- Analytical thinking, planning
- Strong communication
- Tolerant and flexible
- Organization and prioritization
- Problem solving
- Federal Guidelines
- Complex Problem-Solving
- Inspection Procedures
- Building Codes and Regulations
- Safety Inspections
- Final Inspections
- Performing Inspections
- Inspections Understanding
- Property Inspections
- Inspections and Audits
Certification
Certified Occupancy Specialist
Certified Professional of Occupancy
E.E.O.C Fair Housing Certified
Crime Free Multi-Housing Certified
Uniform Physical Condition Standards Certified Inspector (UPCS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If man hasn’t discovered something that he will die for, he isn’t fit to live.
Martin Luther King, Jr.
Timeline
Senior Manager for Asset Standards & Inspections
Millennia Housing Management LTD.
07.2021 - Current
Regional Asset Manager
McCormack Baron Management /Florida
07.2019 - 07.2021
Senior Property Manager / REAC Coordinator
City of Orlando
10.2008 - 06.2019
Property Manager
AGPM
01.2005 - 01.2008
Bachelor of Science / Criminal - Justice
Florida A&M University
Certified Occupancy Specialist
Certified Professional of Occupancy
E.E.O.C Fair Housing Certified
Crime Free Multi-Housing Certified
Uniform Physical Condition Standards Certified Inspector (UPCS)
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