Mackala Kent
Donalds,SC
Summary
From a young age I have always enjoyed helping others, as I believe just one pleasant interaction may improve someone’s day. After high school graduation I took a gap year and got a job at Mcdonald’s in order to save money for college. I am interested in accomplishing greater things, and so I face obstacles with a positive and headstrong outlook. Though my job may not have been significant and life changing, I can confidently say I have developed a positive attitude towards the world around me, and I dedicate myself to kindness each day. My empathetic nature and self awareness allow me to adapt to the social environment around me, which in turn allows me to work and communicate with others efficiently.
Overview
1
1
year of professional experience
Work History
Fast Food Crew Member
Whitt Inc
Greenwood, SC
09.2023 - 08.2024
- Took orders on headset and front counter, and collected payments simultaneously
- Demonstrated exceptional multitasking abilities while managing multiple tasks during peak hours
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments
- Greeted customers in a cheery and respectful manner, ensuring customer satisfaction
- Handled customer complaints professionally, resolving issues respectfully to ensure customer satisfaction
- Became familiar with the menu in order to answer questions and make suggestions
- Reduced customer wait times by quickly operating customer window and sales register
- Implemented time management strategies to work effectively during high-pressure situations
- Expedited orders with accuracy, resulting in customer satisfaction and guaranteed regulars
Education
Psychology
University of South Carolina Upstate
Spartanburg, SCSkills
- respectful and friendly communication with coworkers and customers
- enthusiastic work ethic, determination, and commitment
- position and hour flexibility
- quick to learn and assist those in need
- great with compatibility and communicating with others
- reliable and consistent with shift attendance
Timeline
Fast Food Crew Member
Whitt Inc
09.2023 - 08.2024
Psychology
University of South Carolina Upstate