Summary
Overview
Work History
Education
Skills
Timeline
Generic

MACKEAL RAWLS

Warner Robins,GA

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Hardworking [Job Title] with history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation. Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise]. Diligent Warehouse Associate offering [Number] years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Resourceful [Type] worker with [Number] years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging [Industry] materials. Safety-driven and adaptable with good planning and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Warehouse Associate

Buccees Llc
04.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Operated box or straight trucks and cargo vans.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Managed warehouse operations and verified proper shipment procedures.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Lead Cashier/Assistant Night Manager

Pilot Travel Centers
03.2018 - 04.2022
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Educated employees on register use, merchandising, and customer service.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Led cashiers and associates in providing thoughtful customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
  • Maintained stock to meet expected customer demand.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Mentored new team members on sales software system operation.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Received and processed customer payments.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Facilitated and logged store opening, closing, and shift changes.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Maintained and updated security protocols for front desk operations.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Calls Center Employee Dispatch

National Merchandising
01.2010 - 03.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

No Degree - Welding Technology

Central Georgia Technical College
Macon, GA

High School Diploma -

Perry High School
Perry, GA
07.2006

Skills

  • Lifting and Sorting
  • Product Verification
  • Route Deliveries
  • Warehouse Logistics
  • Assembly and Production
  • Purchase Order Verification
  • Labeling and Boxing
  • Merchandise Staging
  • Environmentally Controlled Storage
  • Quantity Calculations
  • Order Picking
  • Order Picking and Processing
  • Cardboard Baling
  • Inventory Counting
  • Shipping and Receiving
  • Freight Labeling
  • Cost Reduction
  • Logistics
  • Invoice Verification
  • Inventory Organization
  • Material Handling
  • Excellent Driving Record
  • Record Preparation
  • Wrapping and Boxing
  • Materials Handling and Transport
  • Forklift Operations
  • Complex Problem-Solving
  • Trash Collection
  • Warehouse Environment Safety
  • Operations Support
  • DOT Regulations
  • Quality Control
  • Loading and Unloading
  • Pallet Jack Operations
  • Leadership and Team Building
  • Warehouse Operations

Timeline

Warehouse Associate

Buccees Llc
04.2022 - Current

Lead Cashier/Assistant Night Manager

Pilot Travel Centers
03.2018 - 04.2022

Calls Center Employee Dispatch

National Merchandising
01.2010 - 03.2018

No Degree - Welding Technology

Central Georgia Technical College

High School Diploma -

Perry High School

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MACKEAL RAWLS