Anna Sunga

Dynamic inventory management specialist with a proven track record at York Space Systems, adept in leveraging Microsoft Excel for inventory cycle counting and fostering customer relationships. Excelled in enhancing inventory accuracy and efficiency, demonstrating exceptional problem-solving and interpersonal skills. Achieved significant improvements in inventory processes, underscoring a commitment to operational excellence and client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Took inventory and examined parts to identify items to be reordered and replenished.
• Obtained parts and equipment from bins and shelves.
• Compared purchase orders to items received to ensure that shipments were correct.
• Packed and unpacked items to be stocked on shelves in stockrooms.
• Cooperated in team relationships fostering enthusiasm and maintaining mutual trust.
• Developed ideas and approaches for accomplishing goals or objectives.
• Maintained a high level of product knowledge for providing solutions and answering inquiries.
• Demonstrated general understanding of various sources of information or data relevant to business.
• Planned, prioritized and managed time, increasing productivity and efficiency.
• Learned the ERP system to help quickly navigate through problems and locate parts and procedures.
• Used Acumatica daily to create issues, transfers and receive purchase orders.
• Learned to identify parts and successfully put together drawings for technicians and managers.
• Worked with other departments to understand BOM costing and production.
• Provided information on correcting actual costs and quantities errors on purchase orders.
• Trained new employees on proper protocols and customer service standards.
• Interacted well with Managers and customers to build connections and nurture relationships.
• Kept inventory on items available in multiple departments for placement on the sales floor.
• Planned layouts for merchandise in multiple departments.
• Participated in the major and minor warehouse inventories.
• Helped maintain proper cataloging of medicines in the Pharmacy.
• Organized and guided activities such as sales promotions requiring coordination with other department managers.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Maintained client files with sales contracts, records of client interactions, client notes, and other information.
• Managed inventory of all items needs for the store including shop supplies and auto parts.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Organized daily workflow and assessed appropriate staffing to provide optimal service.