Mackenna Cavazos
La Vernia,TX
Summary
Full time student at Texas State University pursing a Communications degree. Outgoing and skilled in effective communication and team collaboration. Fun-loving individual bringing top-notch talents focused on engaging customers, promoting loyalty and maximizing services. Ready to bring a strong work ethic and take on challenging new positions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Event Staff Member
Sweet Magnolia Events
Austin, TX
03.2023 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Provided customer service support to attendees and answered any questions they had about the event.
Leasing Professional
Willow Bridge Property Company
San Marcos, TX
07.2023 - 01.2024
- Processed applications from prospective tenants including conducting credit checks and verifying references.
- Performed administrative duties such as filing paperwork or answering phone calls from potential renters.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Education
Communication Studies
Texas State University
San Marcos, TX05.2025
Skills
- Problem Solving
- Customer Service
- Teamwork and Collaboration
- Interpersonal Communication
- Self-Driven and Motivated
- Critical Thinking
- Planning & Organizing
- Application Processing
- Resident Assistance
- Property Tours
- CRM Software
- Leasing and Sales
- Phone and Email Etiquette
Certification
- TABC Certified
Timeline
Leasing Professional
Willow Bridge Property Company
07.2023 - 01.2024
Event Staff Member
Sweet Magnolia Events
03.2023 - Current
Communication Studies
Texas State University
- TABC Certified
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