Summary
Overview
Work History
Education
Skills
Timeline
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MacKenna Minetti

Sheffield,AL

Summary

Dynamic service champion with a strong work ethic and exceptional communication skills, honed at Taco Bell. Proven ability to enhance customer satisfaction through efficient order processing and maintaining a clean environment. Recognized for training new staff and consistently achieving operational goals while ensuring compliance with food safety standards.

Overview

3
3
year of professional experience

Work History

Service Champion

Taco Bell
02.2025 - Current
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Assisted in maintaining a clean and organized work environment for efficient operations.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Operated cash register accurately, handling transactions and balancing cash drawer effectively.
  • Followed food safety protocols to maintain compliance with health regulations.
  • Trained new staff on operational procedures and customer service standards effectively.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Greeted customers, answered questions and took orders.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Contributed positively towards overall store goal attainment through consistent work ethic.
  • Collaborated with fellow team members to create a seamless guest experience from start to finish.
  • Input food and drink orders into system, documented special requests and processed payments.

Crew Member

Wendys Fast Food
09.2024 - 12.2024
  • Provided exceptional customer service during high-volume periods, ensuring customer satisfaction and retention.
  • Operated cash register efficiently, accurately processing transactions and handling payments.
  • Maintained cleanliness and organization of dining area, promoting a welcoming environment for guests.
  • Assisted in food preparation, following safety guidelines to ensure quality and compliance.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Deshler High School
Tuscumbia, AL
05-2024

Skills

  • Strong work ethic
  • Cleaning and sanitizing
  • Taking orders
  • Exceptional communication
  • Safe food handling
  • Restocking skills
  • Customer focus
  • Processing payments
  • Using POS systems
  • Submitting orders
  • Dropping safe cash
  • Customer service

Timeline

Service Champion

Taco Bell
02.2025 - Current

Crew Member

Wendys Fast Food
09.2024 - 12.2024

High School Diploma -

Deshler High School