MACKENNA TEPKER
Hamilton,OH
Summary
I am an outgoing student pursuing flexible employment, with weekend and evening shift options. Dedicated and customer focused worker with strong experience in fast-paced environments. Skilled in delivering efficient, friendly service while maintaining high standards of accuracy and attention to detail. Proven ability to resolve customer concerns promptly, and support team members during peak hours. Committed to creating a welcoming atmosphere and ensuring an exceptional guest experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Community First Solutions
07.2025 - Current
- Provided compassionate care to clients, ensuring comfort and well-being during daily activities.
- Assisted clients with personal hygiene, mobility, and medication management to promote independence.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
- Trained and mentored new caregivers on best practices and company protocols for quality service delivery.
Crew Member
McDonald's
01.2025 - Current
- Processed takeout orders quickly to ensure timely delivery of meals.
- Adhered to health department regulations regarding food handling procedures.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
In Home Caretaker
Grace Gobel
04.2025 - 07.2025
- Transported the client to medical appointments or social activities as needed.
- Assisted with daily living activities, such as bathing, dressing, grooming, and eating.
- Communicated effectively with the family regarding changes in the condition or behavior of the patient.
- Assisted with light housekeeping tasks, including laundry, vacuuming, dusting, and meal preparation.
- Ensured the safety of the client by implementing the necessary precautions around the home environment.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Accompanied the client on errands or outings for shopping or leisure purposes..
- Reported any changes in health status to the appropriate personnel.
- Provided companionship and emotional support to an elderly client.
Nanny
Katie Dixon
01.2023 - 01.2024
- Organizing playdates with other children and providing supervision during outdoor activities.
- Completing light housekeeping tasks such as tidying up toys and books.
- Assisting with meals, snacks, and bedtime routines for the child.
- Instructing child in basic hygiene practices, such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Transporting child to school, sports activities, or other engagements when necessary.
- Establishing trust through consistent communication with both parent and child.
- Maintaining a positive attitude while being patient and understanding with the child.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Using problem-solving skills to anticipate potential issues before they arise.
- Tailoring activities based on the individual needs of the child under care.
Crew Leader
McDonald's
01.2020 - 01.2023
- Trained new hires on job duties, safety protocols, and company policies.
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
- Inspected cleanliness, organization, and safety of the restaurant after every shift.
- Worked productively as a lead or a helping team member to drive customer satisfaction.
- Gained independent working skills, guided and mentored less experienced team members.
Education
Nursing (BSN) - Nursing
Miami University
Hamilton, OH05-2027
Skills
- Certified in First Aid and CPR
- Following Directions
- Positive and professional
- Communication
- Empathy
- Housekeeping tasks
- Quick learner
- Strong work ethic
- Fast-paced environment
- Safe food handling
Certification
CPR Certified
ACTIVITIES
Younglife, FCCLA, House/Animal Sitting
Timeline
Caregiver
Community First Solutions
07.2025 - Current
In Home Caretaker
Grace Gobel
04.2025 - 07.2025
Crew Member
McDonald's
01.2025 - Current
Nanny
Katie Dixon
01.2023 - 01.2024
Crew Leader
McDonald's
01.2020 - 01.2023
Nursing (BSN) - Nursing
Miami University