Mackenson Phedee
Springfield,OH
Summary
Ambitious Campus Safety Officer bringing extensive experience of established policies and procedures regarding security, safety, law enforcement and traffic services. Adhered to safety and health procedures for injury and illness prevention of self and others. Remained calm, patient and composed while exercising tact in dealing with challenging interpersonal situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Security Officer
Yeshina Bitahon Middle School
Brooklyn, NY
09.2019 - 06.2024
- Managed building access control systems and developed lock and unlock protocols with key control.
- Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
CNA
Brooklyn Gardens Nursing and Rehabilitation Center
Brooklyn, NY
08.2023 - 09.2023
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted residents in preparing for activities and social programs.
- Supported non-ambulatory residents in range of motion exercises.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Helped residents walk with or without self-help devices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
Retail Security Officer
City Investigations And Security
Brooklyn, NY
01.2017 - 06.2019
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Monitored employees entering and leaving property, inspecting parcels or packages.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
Education
Certificate - Certified Patient Technician
Daisley Institute
Brooklyn, NY11-2023
Certificate - Nursing Assistance
Daisley Institute
Brooklyn, NY08-2023
Associate of Applied Science - Computer Networking And Telecommunications
Haiti Tech
WI06-2011
Skills
- Conflict Resolution
- Campus Operations
- Loss Prevention
- Safety Inspections
- Negotiation
- Conflict de-escalation
- Verbal and written communication
- Documentation And Reporting
- Customer Service
- CCTV Monitoring
- Premises surveillance
- Ground Patrol
- Building inspection
- Criminal law understanding
Certification
- Security
References
References available upon request.
Timeline
CNA
Brooklyn Gardens Nursing and Rehabilitation Center
08.2023 - 09.2023
School Security Officer
Yeshina Bitahon Middle School
09.2019 - 06.2024
Retail Security Officer
City Investigations And Security
01.2017 - 06.2019
Certificate - Certified Patient Technician
Daisley Institute
Certificate - Nursing Assistance
Daisley Institute
Associate of Applied Science - Computer Networking And Telecommunications
Haiti Tech