MacKenzee Benson
Omaha,NE
Summary
Dynamic Account Executive with a proven track record at Cengage Learning, excelling in client relationship management and revenue growth strategies. Exceeded growth for two consecutive years, leveraging effective communication and problem-solving skills to deliver tailored solutions and enhance customer satisfaction. Committed to driving results and fostering strong partnerships.
Overview
10
10
years of professional experience
Work History
Account Executive
Cengage Learning
Omaha, Nebraska
06.2025 - Current
- Built and maintained strong client relationships by identifying educational needs, and delivering tailored product solutions.
- Conducted market research and analyzed client feedback to identify growth opportunities and enhance service delivery.
- Delivered engaging product presentations and training sessions to drive customer satisfaction and product adoption.
- Developed and executed strategic sales plans to increase revenue within assigned territories.
- Managed post-sale support, including technical assistance and account management, while maintaining accurate records in Salesforce.
- Developed and led multiple Salesforce trainings for my district.
- Helped negotiate and implement multiple CUI contracts and deals at the University of Nebraska-Omaha.
- Received outstanding impact in FY 24 for 112.38% in combined achievement, and ranked 50.
- Received outstanding impact in FY25 for achieving 108.22% in net sales.
- Doubled the University of Nebraska-Omaha's revenue from $388,303 in FY23 to $735,160 in FY25.
- Renewal rate of 108% in FY24, and 106% in FY25.
- Retained renewal of 116% in FY24, and 117% in FY25.
- Selected as Sales Ambassador to mentor and support new Account Executives at Cengage, providing onboarding guidance, sharing best practices, and fostering a collaborative team environment.
Elementary Teacher, 4th Grade Teacher
Omaha Public Schools
Omaha, USA
01.2016 - 05.2022
- Developed and implemented lessons that follow Omaha Public School standards.
- Nominated to review a variety of curriculums for adoption of the new ELA (English & Language Arts) curriculum for Omaha Public Schools.
- Assisted in the ELA curriculum redesign for intermediate grade levels.
- Attended professional development to better serve my students and use best practices.
- Implemented Conscious Discipline to help foster a positive learning environment, develop positive relationships, and have effective classroom management.
- Administered state tests and analyzed data to tailor learning to fit the needs of individuals.
- Planned and oversaw engaging field trips that aligned with content and Omaha Public Schools standards.
- Collaborated with teaching partner to align lesson plans.
- Participated in a before school tutoring program for students in need of extra help.
- Created and maintained a positive, clean, and safe learning environment.
- Grade Level Leader, March 2021 – Current
- Attended additional meetings on the Introduction to Reading curriculum.
- Planned, developed, and presented additional information about the new adopted curriculum to ensure equity across the school and district.
- Social Studies Curriculum Design, June 2020
- Collaborated with colleagues to plan and design the Social Studies proficiency scales and curriculum guides.
2nd Grade Teacher
Omaha Public Schools
Omaha, USA
08.2016 - 05.2017
- Developed and implemented lessons that align with Omaha Public School standards.
- Implemented LLI (Leveled Literacy Intervention) program.
- Collaborated with co-workers to create content aligned lesson plans.
- Administered state tests and analyzed data to tailor learning to fit the needs of individuals.
- Maintained effective classroom management to ensure a safe and positive learning environment.
Education
Master of Science - Elementary Education
University of Nebraska at Omaha
Omaha, NE, USA01.2020
English as a Second Language Endorsement -
Concordia University
Seward, Nebraska01.2018
Bachelor of Science - Elementary Education
University of Nebraska at Lincoln
Lincoln, NE, USA01.2016
Skills
Client relationship management
- Salesforce management
- Customer service
- Effective communication
- Problem solving
- Revenue growth strategies
- Technical assistance
- Needs assessment
- Business development and planning
- Organization
- Quick Learner
Awards
Top representative in the district two years in a row, Platnium Award Winner FY 24, Dean’s List, College of Education and Human Sciences, CEHS-OPS Student Teaching Award, J.H. & E Mason Scholarship, Maude Minnick Scholarship, William E. Sharp Memorial Scholarship, Margaret H. Schorr Memorial Fund, Hawthorn & Wichman Scholarship, Education Committee of Kappa Kappa Gamma Sorority
Timeline
Account Executive
Cengage Learning
06.2025 - Current
2nd Grade Teacher
Omaha Public Schools
08.2016 - 05.2017
Elementary Teacher, 4th Grade Teacher
Omaha Public Schools
01.2016 - 05.2022
Master of Science - Elementary Education
University of Nebraska at Omaha
English as a Second Language Endorsement -
Concordia University
Bachelor of Science - Elementary Education
University of Nebraska at Lincoln
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