MacKenzee Carr
Charlotte, NC,NC
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
After School Teacher
Modu Martial Arts
03.2023 - 02.2025
- Assist in educational plan design and implementation for all grade levels
- Respond to all parent concerns and queries in a timely and efficient manner
- Work to ensure all project and program goals were reached or exceeded
- Provide clerical and various other forms of assistance to school staff as needed
Shift Leader
YMCA of greater Charlotte
05.2021 - 01.2023
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
Youth Program Coordinator
YMCA of Greater Charlotte
05.2017 - 01.2021
- Contributed to educational plan creation across various grade levels.
- Addressed parent concerns swiftly and effectively.
- Work to ensure all project and program goals were reached or exceeded
- Provide clerical and various other forms of assistance to school staff as needed
Education
Bachelors of Art - Interdisciplinary Studies
North Carolina Central University
05.2024
High School Diploma -
Olympic High School
06.2019
Skills
- Activity planning
- Skills development
- Problem-solving
- Conflict resolution
- Attention to detail
- Team collaboration and leadership
- Shift leadership
- Customer service management
Community Service & Volunteer Work
- Volunteered working with the teens in the south Charlotte community during Teen night at YMCA., YMCA
- Volunteering at Bethesda Elementary reading to low level reading students., Bethesda Elementary
- Loaves & Fishes in Charlotte, NC packaging meals and food for the community., Loaves & Fishes
Timeline
After School Teacher
Modu Martial Arts
03.2023 - 02.2025
Shift Leader
YMCA of greater Charlotte
05.2021 - 01.2023
Youth Program Coordinator
YMCA of Greater Charlotte
05.2017 - 01.2021
Bachelors of Art - Interdisciplinary Studies
North Carolina Central University
High School Diploma -
Olympic High School