Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Mackenzi Goins

Social Worker
Scottsdale,AZ
It is never too late to be what you might have been.
George Eliot
Mackenzi  Goins

Summary

Compassionate Social Worker with two years of internship experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong trauma informed decision-making abilities.

Overview

3
years of professional experience

Work History

AZA United
Scottsdale, AZ

Respite Care Provider/Professional Nanny
07.2022 - 08.2023

Job overview

  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Maintained hygienic and safe environments through frequent sanitation and cleaning.
  • Made transportation arrangements and accompanied clients for appointments, errands and outings.
  • Conducted study exercises to help students pass class exams or improve scores in different subjects.

Peppermill Casino
Reno, NV

Spa Concierge
06.2021 - 06.2022

Job overview

  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Greeted guests and members upon arrival to create positive first impressions.
  • Input client information into booking system accurately and completely to chart sales metrics.
  • Informed guests of spa services, programs and activities by phone and in-person, enabling patrons to make choices based upon their unique needs.

Washoe County School District, Intervention Dept.
Reno, NV

MSW Intern
08.2021 - 05.2022

Job overview

  • Offered community resources and referrals to support client basic needs.
  • Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.

Washoe County Human Services Agency
Reno, NV

MSW Clinical Intern
08.2020 - 05.2021

Job overview

  • Collaborated with multidisciplinary team of mental health case managers and disability workers.
  • Evaluated and addressed individual client needs and concerns.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
  • Wrote timely and accurate case notes to inform follow-up for effective, successful case management.

Education

University of Nevada
Reno, NV

Master of Science from Social Work
05.2022

University of Nevada
Reno, NV

Bachelor of Science from Human Development And Family Studies
05.2020

Skills

  • Care Planning
  • CPR Certification
  • Team Collaboration
  • Schedule Management
  • Patient Support
  • Client Advocacy
  • Trauma Informed Care Framework
  • High-Risk Populations Identification
Availability
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Timeline

Respite Care Provider/Professional Nanny

AZA United
07.2022 - 08.2023

MSW Intern

Washoe County School District, Intervention Dept.
08.2021 - 05.2022

Spa Concierge

Peppermill Casino
06.2021 - 06.2022

MSW Clinical Intern

Washoe County Human Services Agency
08.2020 - 05.2021

University of Nevada

Master of Science from Social Work

University of Nevada

Bachelor of Science from Human Development And Family Studies
Mackenzi Goins Social Worker