Mackenzi I. Hunt
Brooklyn
Summary
Compassionate professional specializing in crisis intervention and team collaboration. Expertise in patient care and medical documentation improves resident well-being and safety. Strong strategic thinker and communicator, fostering supportive environments and enhancing resident engagement.
Overview
7
7
years of professional experience
Work History
Support fellow students
Disability Services Department – Oakwood University
Huntsville
01.2025 - Current
- Support fellow students with testing proctor
- Support fellow students with any class changes and other services needed to ensure a positive experience while on campus.
Summer Youth Employment
SUNY Downstate Health Sciences University
Brooklyn
01.2023 - 12.2023
- Performed with accurate secretarial duties
- Typing, filing, making following phone calls to patients for the purpose of scheduling medical appointments.
- Works with a team to ensure policy and procedures are followed while carrying out day-to-day activities.
Community Outreach
Redemption Church of Christ
Troy
01.2022 - 12.2023
- Coordinated packing and distribution of food items to homebound sick and elderly clients, ensuring timely access to essential nutrition.
Summer Youth Employment
SUNY Downstate Health Sciences University
Brooklyn
01.2022 - 12.2022
- Performed with accurate secretarial duties
- Typing, filing, making following phone calls to patients for the purpose of scheduling medical appointments.
- Works with a team to ensure policy and procedures are followed while carrying out day-to-day activities.
Summer Youth Employment
SUNY Downstate Health Sciences University
Brooklyn
01.2021 - 12.2021
- Performed with accurate secretarial duties
- Typing, filing, making following phone calls to patients for the purpose of scheduling medical appointments.
- Works with a team to ensure policy and procedures are followed while carrying out day-to-day activities.
Residential Aide
RisoBoro Community Partnership
Brooklyn
01.2019 - 12.2019
- Provides direct care, supervision, and supportive assistance to single adults living with mental illness in a transitional shelter setting, promoting stability, dignity, and recovery-oriented living.
- Resident Supervision & Safety Monitoring – Conduct regular room and common area checks to ensure the safety and well-being of all residents, observing for signs of psychiatric distress, self-harm, or behavioral changes and reporting findings to clinical or supervisory staff.
- Coordinated on-call clinical staff and emergency services during psychiatric crises to ensure timely interventions and resident safety.
- Medication Observation – Monitor and document residents’ self-administration of prescribed medications in accordance with shelter protocols, and promptly report any medication refusals, side effects, or concerns to clinical staff.
- Activities of Daily Living (ADL) Support – Encourage and assist residents with personal hygiene, room cleanliness, laundry, and meal participation to support functional independence and overall wellness.
- Maintained detailed shift logs and incident reports documenting resident behavior, mood changes, and interventions to support effective care and compliance with regulations.
- Encouraged resident participation in on-site programming and therapeutic activities to foster mental health recovery and build community.
- Referral Coordination & Case Manager Communication – Communicate resident needs, concerns, and progress to case managers and clinical staff during shift handoffs, and assist residents in accessing mental health services, medical care, and entitlement benefits.
- Milieu Management & Conflict Resolution – Maintain a calm, structured, and therapeutic shelter environment by addressing interpersonal conflicts between residents respectfully and consistently enforcing shelter rules in a trauma-informed manner.
Education
Bachelor of Science - Nursing Science
Oakwood University
Huntsville, AL05-2027
SUNY Downstate Health Sciences University
Brooklyn01-2023
Skills
- Peer support
- Student engagement
- Effective communication
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Problem solving
- Medical documentation
- Data entry
- Patient care
Extracurricular Activities
Girl Scout Ambassador Choir Cheerleading & Dance Violin Volunteer work in the community
Timeline
Support fellow students
Disability Services Department – Oakwood University
01.2025 - Current
Summer Youth Employment
SUNY Downstate Health Sciences University
01.2023 - 12.2023
Community Outreach
Redemption Church of Christ
01.2022 - 12.2023
Summer Youth Employment
SUNY Downstate Health Sciences University
01.2022 - 12.2022
Summer Youth Employment
SUNY Downstate Health Sciences University
01.2021 - 12.2021
Residential Aide
RisoBoro Community Partnership
01.2019 - 12.2019
Bachelor of Science - Nursing Science
Oakwood University
SUNY Downstate Health Sciences University