Mackenzie Adams
Cedar Rapids,IA
Summary
Experienced in providing attentive bar service, demonstrating strong customer service skills and the ability to manage multiple orders during high-volume shifts. Maintained comprehensive knowledge of beverage selections, assisting customers in making informed choices based on their preferences. Ensured accuracy in payment processing and tab management while upholding cleanliness and organization in the bar area. Collaborated effectively with team members to enhance service efficiency and create a welcoming atmosphere for guests.
Overview
5
5
years of professional experience
Work History
School Readiness Therapist/Mentor
Wisconsin Early Autism Project
Eau Claire , WI
05.2022 - 11.2024
- Delivered individualized therapeutic and school-readiness services, enhancing preschool-aged children's readiness for school on the autism spectrum
- Facilitated development of communication, social, behavioral, and daily-living skills, promoting overall growth and independence in children
- Built positive relationships with children and families while maintaining a patient and supportive environment
- Followed individualized treatment and learning goals while adapting activities to each child’s needs
- Coordinated with families and team members to track and support children’s progress, ensuring alignment with treatment goals
Bartender
Growler Guys
Eau Claire , WI
12.2021 - 02.2023
- Provided attentive bar service in a craft beer-focused environment
- Maintained knowledge of beer selections and helped customers choose drinks based on preferences
- Managed multiple customers and orders during busy shifts
- Processed payments and maintained accurate tabs
- Maintained a clean, organized bar and service area
- Worked collaboratively with team members to keep service efficient and welcoming
Server/Bartender
Habitap
Greenville, SC
08.2019 - 11.2021
- Bartended and provided table service in a high-volume taproom
- Maintained extensive knowledge of craft beer and provided recommendations and food pairings
- Built strong relationships with customers and beer representatives
- Managed multiple orders and customers while maintaining quick, accurate service
- Processed payments and managed customer tabs
- Opened and closed the restaurant
- Assisted with expo and food running as needed
- Maintained a clean and organized service environment
Floral Consultant & Social Media Managment
Expressions Unlimited
Greenville, South Carolina
05.2020 - 09.2021
- Photographed and produced engaging content for social platforms to increase customer engagement and brand visibility
- Created and managed social media content to showcase floral designs, products, promotions, and seasonal offerings
- Developed social media posts and promotional campaigns aligned with holidays, events, and floral trends
- Provided professional, personalized customer service in a high-volume retail environment
- Managed phone, online, and in-person orders
- Communicated with customers to understand needs and make recommendations
- Managed multiple customer requests while maintaining accuracy and organization
Education
Greer High School
Greer, SCAssociate of Arts -
Clemson University
Clemson, SCSkills
- Communication & Active Listening
- Teamwork & Collaboration
- Conflict Resolution
- Customer Service
- Event & Guest Service
- Time Management
- Attention to Detail
- Multitasking in High-Volume Environments
- Maintaining Clean & Organized Work Areas
- Food & Beverage Safety
- Order management
- POS & Cash Handling
- Upselling & Product Recommendations
- Bartending & Beverage Service
- Professional & Friendly Demeanor
Timeline
School Readiness Therapist/Mentor
Wisconsin Early Autism Project
05.2022 - 11.2024
Bartender
Growler Guys
12.2021 - 02.2023
Floral Consultant & Social Media Managment
Expressions Unlimited
05.2020 - 09.2021
Server/Bartender
Habitap
08.2019 - 11.2021
Greer High School
Associate of Arts -
Clemson University