Mackenzie Baggs
Auburn,AL
Summary
Driven and customer-focused professional with experience at 2nd Avenue Grille, advanced in drawer balancing and clear communication. Excelled in organizing seating arrangements at The Robinson Ale House, enhancing guest experience by efficiently managing reservations and supporting server teams while communicating with them. Demonstrates strong multitasking abilities and a creative approach to problem-solving in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Food Preparation Worker
2nd Avenue Grille
04.2024 - Current
- Handle customer transactions accurately and efficiently.
- Provide friendly, attentive customer service.
- Assist in the preparation of ingredients and menu items.
- Ensure all food items are stored and handled properly.
- Assist with maintaining the cleanliness of the front-of-house area.
- Counted money in cash drawers at the shifts' beginning and end to ensure correct amounts.
Restaurant Hostess
The Robinson Ale House
07.2022 - 03.2023
- Greet guests when they arrive.
- Manage reservations.
- Answer incoming calls.
- Guide guests to their tables.
- Optimize seating arrangements to balance server workload, and enhance guest experience.
- Ensure the entrance, waiting areas, and menus are clean and welcoming.
- Communicate effectively with servers, and kitchen staff, to facilitate smooth service.
Education
No Degree - Hospitality Management
Auburn University
Auburn, AL05-2028
High School Diploma -
Ocean Township High School
06-2024
Skills
- Drawer balancing
- Product restocking
- Clear communication
- Time management
- Customer assistance
- Well-organized
- Creative
- Food service
- Strong multitasking
- Reservation coordination
- Waitlist management
- Server support
Accomplishments
- 4-time Spartan-Scholar in high school.
Affiliations
- Try to work out every day.
- Take at least 2 hours out of my day to study and do homework.
- Very organized and clean.
Certification
- Babysitting Certification
- NJ Defensive Driving Certification
Timeline
Cashier/Food Preparation Worker
2nd Avenue Grille
04.2024 - Current
Restaurant Hostess
The Robinson Ale House
07.2022 - 03.2023
No Degree - Hospitality Management
Auburn University
High School Diploma -
Ocean Township High School
References
References available upon request.
Education and Training
true,other,other
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