Mackenzie Baier
Jim Thorpe,PA
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of autistic clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Behavioral Health Technician
Matrix Behavior Solutions
12.2021 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Chef
Bonnie And Clyde's Restaurant
08.2019 - 12.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Direct Care Worker/ Supervisor
The Redco Group
04.2014 - 01.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Education
GED -
Jim Thorpe Area High School
Jim Thorpe, PA06.2013
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Conflict Resolution
- Crisis handling
- Group facilitation
- Multicultural Competence
- Case Documentation
- Crisis Intervention
Timeline
Behavioral Health Technician
Matrix Behavior Solutions
12.2021 - Current
Chef
Bonnie And Clyde's Restaurant
08.2019 - 12.2021
Direct Care Worker/ Supervisor
The Redco Group
04.2014 - 01.2019
GED -
Jim Thorpe Area High School
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