Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MACKENZIE BENNETT

Stacy,MN

Summary

Skilled specialist with proven track record in delivering impactful results. Masterful at team collaboration and flexible in adapting to changing needs. Expertise in enabling growth for sales team members, and consistently driving successful outcomes. Known for reliability and positivity with a strong focus on achieving objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Enablement Specialist

Hotel Engine
12.2023 - 11.2024
  • Collaborated with cross-functional teams across the sales organization to prioritize, build, and operationalize new initiatives leading to a successful outcome for the Groups Organization.
  • Built a training program from scratch for 9 individualized roles throughout the Groups Organization leading to a 65% increase in employee retention and better overall performance for new employees during their 3 month ramping period.
  • Championed, trained, and created documentation to drive the adoption of new software tools and initiatives including the organization wide transfer from Microsoft to Google Suite and nuanced processes to assist new partners including virtual Wedding Planning and Corporate Travel programs.
  • Facilitated workshops to develop the sales and soft skills of our existing staff members in the Groups Organization.
  • Supported the VP of Sales by creating a detailed initiative board to track the progress of ongoing projects within the Account Executive sales organization which lead to positive growth in executing within allotted deadlines.

Group Sales Manager

Hotel Engine
06.2023 - 12.2023
  • Managed 446 Accounts for all Group and Extended Stay travel needs.
  • Hosted onboarding trainings for multiple small to mid-sized businesses to utilize Hotel Engine’s Groups features as well as platform features.
  • Navigated various challenges that ended in a positive experience and continued partnership for our clients both internally and externally.
  • Promoted our 11 DNA Culture Traits within the Groups team as well as other departments throughout our organization.
  • Became a subject matter expert for colleagues joining our team without hospitality experience.
  • Executed my daily responsibilities while creating articles and implementing workshops for the HSMAI Rising Sales Leader Council.

Account Manager

Gitgo Group
12.2020 - 06.2023
  • Managed all sales activities for 15 individual properties located across the United States as well as 1 enterprise project consisting of 232 individual properties.
  • Trained and oversaw a team of 2-4 colleagues to executive prospecting efforts.
  • Increased group sales for projects by $40,000 in a 3-month time span.
  • Collectively partnered with other account managers to put together documentation for future onboarding processes, training timelines, and other program processes.
  • Procured 138 new business leads for our longest Masterwork project to date – 2 ½ years.

Dual Sales Manager

Midas Hospitality
01.2019 - 05.2020
  • Effectively opened the Home2 Suites, along with completing all BPS Roadmap activities.
  • Created long-lasting relationships with local SMERF accounts that lead to $35,000 in sales per month.
  • Effectively drove sales from the department to meet budget by $100,000 over a 6-month span.
  • Managed all sales groups from start to finish, including all R&I and OnQ PM needs.
  • Effectively managed all sales departments for 2 months myself.
  • Implemented Delphi.FDC for both hotel properties.

Sales Manager

Interstate Hotels & Resorts
09.2018 - 01.2019
  • Responsible for a budget of 1M in Local & Corporate Negotiated accounts.
  • Effectively researched, analyzed, and summited all 2019 RFP bids for Business Transient accounts.
  • Solicited and managed local negotiated rates, ensuring steady establishment and continuous development of long-term value-based relationships with customers.
  • Secured 15 new LNR accounts in a two-month period.
  • Assisted Group Sales Managers in prospecting, proposal submissions and contract negotiations.

Retail Sales Representative

Verizon Retail Store
08.2017 - 08.2018
  • Assisted customers with their cellular and electronic needs in order to provide the appropriate device.
  • Educated customers on the features and benefits that Verizon products offer.
  • Achieved and/or exceeded sales goals for one of Minnesota’s top selling Verizon Stores.

Guest Service Agent

Hampton Inn & Suites; DoubleTree by Hilton
03.2016 - 08.2017
  • Dual Property Guest Service Agent for 12 months.
  • Provided a warm welcome to all guests and helped ensure a positive experience throughout their stay.
  • Acted as a concierge to in-house guests with special requests and resolved any challenges.
  • Fulfilled Supervisor/Manager responsibilities during evening shifts.
  • Received Top Hilton Honors Champion for three consecutive months, with over 100 new sign ups.

Education

HONORS DEGREE -

FOREST LAKE HIGH SCHOOL
FOREST LAKE, MN

Skills

  • Strong Organizational Skills
  • Training Program Design and Execution
  • Skill Development
  • Time Management
  • Positive and Upbeat Personality
  • Building Rapport and Relationships
  • Salesforce
  • All Microsoft Office and Google Suite Programs
  • Solution Selling
  • Content development
  • Feedback delivery
  • Collaborative mindset

Certification

  • Hilton OnQ R&I Certified
  • Hilton OnQ PMS Certified

Timeline

Sales Enablement Specialist

Hotel Engine
12.2023 - 11.2024

Group Sales Manager

Hotel Engine
06.2023 - 12.2023

Account Manager

Gitgo Group
12.2020 - 06.2023

Dual Sales Manager

Midas Hospitality
01.2019 - 05.2020

Sales Manager

Interstate Hotels & Resorts
09.2018 - 01.2019

Retail Sales Representative

Verizon Retail Store
08.2017 - 08.2018

Guest Service Agent

Hampton Inn & Suites; DoubleTree by Hilton
03.2016 - 08.2017

HONORS DEGREE -

FOREST LAKE HIGH SCHOOL

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