Mackenzie Bland

Fort Worth,Texas

Overview

years of professional experience

MAC Cosmetics

Fort Worth, TX

08.2020 - 03.2022

Maintained inventory levels by stocking, rotating and replenishing units.
Reported product issues or inconsistencies to supervisor.
Collaborated with other makeup artists to achieve team and counter goals.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Created brand awareness through sharing and demonstration of product knowledge.

SPH Analytics

Fort Worth, TX

01.2020 - 08.2020

Updated databases with new and modified customer data.
Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
Analyzed data collected during each call in order to identify trends in customer feedback.
Maintained strong call control and quickly worked through scripts to address problems.

Macy's

North Richland Hills, TX

11.2019 - 01.2020

Organized boxes or bags and palletized orders based on carrier method.
Collaborated with team members to ensure efficient workflow throughout the shift.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Packed merchandise for delivery and moved items to delivery area.
Followed proper packaging requirements depending on order size and type.
Operated handheld scanners to track merchandise throughout fulfillment process.
Packed items according to customer's specifications and requirements.

Kohl's

Hurst, Texas

10.2018 - 02.2019

Answered store and merchandise questions and led customers to wanted items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Helped customers by answering questions and locating merchandise.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Richland High School

North Richland Hills, Tx

06-2019