Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Bland

Fort Worth,Texas

Overview

3
3
years of professional experience

Work History

Makeup Artist

MAC Cosmetics
Fort Worth, TX
08.2020 - 03.2022
  • Maintained inventory levels by stocking, rotating and replenishing units.
  • Reported product issues or inconsistencies to supervisor.
  • Collaborated with other makeup artists to achieve team and counter goals.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Created brand awareness through sharing and demonstration of product knowledge.

Call Center Representative

SPH Analytics
Fort Worth, TX
01.2020 - 08.2020
  • Updated databases with new and modified customer data.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Analyzed data collected during each call in order to identify trends in customer feedback.
  • Maintained strong call control and quickly worked through scripts to address problems.

Seasonal Fulfillment Associate

Macy's
North Richland Hills, TX
11.2019 - 01.2020
  • Organized boxes or bags and palletized orders based on carrier method.
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Packed merchandise for delivery and moved items to delivery area.
  • Followed proper packaging requirements depending on order size and type.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Packed items according to customer's specifications and requirements.

Seasonal Worker

Kohl's
Hurst, Texas
10.2018 - 02.2019
  • Answered store and merchandise questions and led customers to wanted items.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

High School Diploma -

Richland High School
North Richland Hills, Tx
06-2019

Skills

  • Service Promotion
  • Color Composition
  • Endurance
  • Presentations and Demonstrations
  • Product Packaging
  • Material Handling
  • Shipment Preparation
  • Order Picking
  • Call Control
  • Customer Service
  • Product Upselling
  • Data Entry

Timeline

Makeup Artist

MAC Cosmetics
08.2020 - 03.2022

Call Center Representative

SPH Analytics
01.2020 - 08.2020

Seasonal Fulfillment Associate

Macy's
11.2019 - 01.2020

Seasonal Worker

Kohl's
10.2018 - 02.2019

High School Diploma -

Richland High School

Similar Profiles

CREATE PROFILE
Mackenzie Bland