Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Brandon

Austin

Summary

Working childcare professional with a background in ABA and newborn/toddler care. Food and beverage experience including barista and bartending. Thrives as a team player and communicates well with those in the same work environment. Clean, fast, and effective work ethic. Kindness and compassion embedded into any work done.

Overview

7
7
years of professional experience

Work History

RBT

Action Behavior Centers
06.2024 - 06.2025
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Encouraged independence and functional communication through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Worked as an advocate for children with autism

Private Nanny

Self Employed
03.2020 - 05.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Created and implemented newborn feeding and sleep routine
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Provided activities involving nature, music, and art to promote activities with children besides screen time.
  • Prepared healthy, age-appropriate snacks and meals.

Barista/Bartender

The Hive
08.2023 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Barista

Kudu Coffee & Craft Beer
03.2018 - 06.2020
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Associate of Arts -

College of Charleston
Charleston, SC

Skills

  • Excellent at working with others and problem solving
  • Great in a high stress situation- calm demeanor and solution focused mentality
  • Opening and closing duties
  • Adaptive and creative
  • Beverage preparation
  • POS systems

Timeline

RBT

Action Behavior Centers
06.2024 - 06.2025

Barista/Bartender

The Hive
08.2023 - 03.2024

Private Nanny

Self Employed
03.2020 - 05.2024

Barista

Kudu Coffee & Craft Beer
03.2018 - 06.2020

Associate of Arts -

College of Charleston

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