Mackenzie Burns
Fall River,MA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RN / Clinical Care Manager
Community Counseling Of Bristol County
11.2019 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Conducted in-home visits to provide supportive services.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Manage 10-12 employees with various personalities and from different cultures
RN
SSTAR Detox and Psychiatric Facility
06.2019 - 11.2019
- Oversight of both the LPN and CNA personnel.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Managed care from admission to discharge.
- Monitored patient reactions to drugs and carefully documented findings.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Audited charts and reviewed clinical documents to verify accuracy.
RN
South Coast Educational Collaborative
03.2019 - 06.2019
- Oversight of both the LPN and CNA personnel.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Developed strong relationships with students'' families, providing emotional support while addressing concerns or questions about care plans.
- Annual Health assessments
- Updating annual immunization records
- Audited charts and reviewed clinical documents to verify accuracy.
- Quickly responded to situations impacting safety and security in classrooms, actualizing crisis prevention interventions to control and de-escalate situations.
Substitute
South Coast Educational Collaborative
01.2017 - 01.2019
- Assisting teachers in various classrooms with daily routines and curriculum
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Certification and utilization of the PBIS program
- Certification and utilization of the CPI system.
Job Coach
People Incorporated
01.2015 - 01.2017
- Transporting individuals to volunteer and paid sights.
- Improved individuals networking abilities with personalized coaching on professional communication techniques and etiquette.
- Enhanced individuals success rates by creating personalized job search strategies and providing tailored advice.
Paraprofessional/Certified Nursing Assistant
South Coast Educational Collaborative
01.2012 - 01.2015
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Assisted students with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring students, minimizing the risk of injury for both parties.
Education
RN to BSN -
New England Institute of Technology
01.2020
Registered Nurse (ADN) -
New England Institute of Technology
12.2018
CNA/Home Health Aide -
Bristol Community College
01.2012
Skills
- Geriatric Care
- Community health
- Case Management
- Quality Improvement
References
Available upon request
Certification
- MA/RI Nursing license
- Crisis Prevention and Intervention (CPI)
- BLS
Timeline
RN / Clinical Care Manager
Community Counseling Of Bristol County
11.2019 - Current
RN
SSTAR Detox and Psychiatric Facility
06.2019 - 11.2019
RN
South Coast Educational Collaborative
03.2019 - 06.2019
Substitute
South Coast Educational Collaborative
01.2017 - 01.2019
Job Coach
People Incorporated
01.2015 - 01.2017
Paraprofessional/Certified Nursing Assistant
South Coast Educational Collaborative
01.2012 - 01.2015
RN to BSN -
New England Institute of Technology
Registered Nurse (ADN) -
New England Institute of Technology
CNA/Home Health Aide -
Bristol Community College