Mackenzie Cadwell
Tucson,AZ
Summary
Dedicated waitress at one of the most iconic places in Tucson, Li'l Abner's Steakhouse founded in 1947. Focused and committed employee in providing customers with a fast and enjoyable experience. Reliable team member when assisting fellow employees in handling customer complaints and customer questions. Organized and motivated employee eager to work with customers, as well as owners, managers, and other team members.
Overview
2
2
years of professional experience
Work History
Waitress
Li'l Abner's Steakhouse
Tucson, AZ
12.2021 - Current
- Provided excellent customer service to ensure repeat customers at one of Tucson's oldest and busiest steakhouses.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assisted other team members in times of need, including other job positions within the restaurant.
- Completed closing and opening tasks such as restocking supplies and cleaning equipment.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Bachelor of Science - Retailing And Consumer Science
University of Arizona
Tucson, AZ05-2025
Skills
Proficient in Software
- Microsoft Word
- Microsoft Excel for Retail Math and Buying
- Microsoft Powerpoint
- Canva
- Google Slides
Knowledgeable in Social Media Applications
- TikTok
Professional Attributes
- Customer Service
- Payment Processing
- Complaint resolution
- Positive and professional
- Cash Handling
- Reservation Management
- Team Collaboration
Affiliations
- Volunteer experience with Rescue Me adoption center in Tucson with organizing a fundraiser to help provide supplies
- Volunteered with Habitat for Humanity on Women's Day, in building houses for single mothers
Timeline
Waitress
Li'l Abner's Steakhouse
12.2021 - Current
Bachelor of Science - Retailing And Consumer Science
University of Arizona
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