Mackenzie Callahan
Tucson,AZ
Summary
A dedicated and passionate person in work and life, which has assisted in becoming an excellent leader. An effective communicator, able to be clear and decisive in high paced environments. An excellent trouble shooter and problem solver, and willing to learn anything to help improve my abilities and deepen my knowledge. Will always come equipped with an optimistic and positive attitude, and wish to share that with everyone. Very proficient with technology, Microsoft Office, and AS/400. Organized and dependable, able to manage multiple priorities at once. I will make a positive, helpful impact to any team I am a part of.
Overview
9
9
years of professional experience
Work History
Driver Leader
Digby Southwest
09.2019 - Current
- Met transportation service targets and delivered loads on time with 30 OTR trucks.
- Motivated drivers to exceptional performance through implementation of new strategies.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Office Assistant
Walter's Auto Specialties
01.2017 - 06.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Cashier/Cash Box Manager
Pei Wei Asian Kitchen
10.2015 - 12.2016
- Built positive relationships with customers to increase repeat business.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Resolved customer complaints quickly to maintain customer satisfaction.
Cashier/Courtesy Clerk
King Soopers
07.2014 - 08.2016
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
Associate of Arts - English, Sociology
Pima Community College
Tucson, AZ12.2024
High School Diploma -
Arapahoe High School
Centennial, CO06.2017
Skills
- Driver Communications
- Performance Maximization
- Operational Procedures
- Excellent Communication Skills
- Managing Multiple Tasks
- Reliable, Trustworthy Team Worker
- Building Genuine Rapport
- Time Management
Timeline
Driver Leader
Digby Southwest
09.2019 - Current
Office Assistant
Walter's Auto Specialties
01.2017 - 06.2017
Cashier/Cash Box Manager
Pei Wei Asian Kitchen
10.2015 - 12.2016
Cashier/Courtesy Clerk
King Soopers
07.2014 - 08.2016
Associate of Arts - English, Sociology
Pima Community College
High School Diploma -
Arapahoe High School
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