Mackenzie Carroll
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
ASSISTANT TEACHER
Advent Parish Day School
08.2022 - Current
- Worked constructively as part of a team, to provide a purposeful, orderly, and supportive environment.
- Supported teachers in managing class behavior.
- Communicated with families to keep them updated on their children's progress.
- Represented the classroom community positively and professionally at drop off and pick up.
CAMP COUNSELOR
LaFleur's Gymnastics Club
06.2022 - 06.2023
- Collaborated with co-counselors to create fun and engaging activities for the children to participate in.
- Provided motivation, support, and guidance to all campers.
- Supervised campers to ensure their safety, development, growth, skill achievement, and general well being.
- Acted as a role model for all participants.
HOSTESS
Bob Evans Restaurant
03.2019 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided excellent customer service and fostered warm relationships with repeat customers.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL05.2025
Skills
- Customer Service
- Communications
- Proficient in Microsoft Word and Excel
- Detail Oriented
- Problem Solving
- Accountable
Volunteer Experience
- Feeding Tampa Bay Service Volunteer
- American Cancer Society Relay for Life
- Land O Lakes Animal Shelter Volunteer
- Metropolitan Ministries
Timeline
ASSISTANT TEACHER
Advent Parish Day School
08.2022 - Current
CAMP COUNSELOR
LaFleur's Gymnastics Club
06.2022 - 06.2023
HOSTESS
Bob Evans Restaurant
03.2019 - 08.2021
Bachelor of Science - Finance
Florida State University
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