MacKenzie Charles
Seattle
Summary
Creative multimedia professional with TV production experience and a strong visual storytelling foundation. Skilled in Adobe Creative Suite and currently pursuing a Multimedia Design degree and herbal certification. Background in pharmacy operations with a focus on compliance and client care.
Overview
11
11
years of professional experience
Work History
Photojournalist
Thunderword
DesMoines, WA
05.2025 - Current
- Captured compelling visual narratives through photography and videography during significant events.
- Collaborated with editorial teams to produce impactful stories aligning with publication standards.
- Developed and maintained strong relationships with sources, enhancing story depth and authenticity.
- Edited photographs for clarity and emotional impact, ensuring alignment with publication's vision.
Freelance Multimedia Producer
Self-Employed
Washington
09.2023 - Current
- Manage projects from concept to completion, including scripting and post-production.
- Operate studio equipment for high-quality audio and visual recordings.
- Design promotional materials with Adobe Illustrator.
- Produce and edit video content using Adobe Premiere Pro and Photoshop
Customer Service Representative
Health Advocate
Washington
07.2022 - 07.2024
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Created a new customer database by entering customer information into a database
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
Pharmacy Technician
Chapters Health System
Florida
09.2020 - 07.2022
- Managed pharmaceutical inventory, boosting stock levels and accuracy.
- Developed quality control and stock checklists. Handled medication pick-ups, verified inventory, filed reports, and advised clients on treatment options.
Pharmacy Technician
CVS Pharmacy
Florida
05.2015 - 09.2020
- Supported pharmacy manager and clients by improving medication management processes.
- Maintained accurate inventory and developed quality control and stock checklists.
Education
Associate of Science - Multi Media Design
Highline College
Washington06.2026
Associate of Arts - General Studies
Saint Petersburg College
Florida12.2020
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Adobe Creative Cloud
- Photojournalism
- Pharmacy
- Call Center Experience
Timeline
Photojournalist
Thunderword
05.2025 - Current
Freelance Multimedia Producer
Self-Employed
09.2023 - Current
Customer Service Representative
Health Advocate
07.2022 - 07.2024
Pharmacy Technician
Chapters Health System
09.2020 - 07.2022
Pharmacy Technician
CVS Pharmacy
05.2015 - 09.2020
Associate of Science - Multi Media Design
Highline College
Associate of Arts - General Studies
Saint Petersburg College