Mackenzie Chavez
Albuquerque,NM
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Blake’s Lotaburger
Albuquerque, NM
10.2023 - Current
- Provided feedback to employees regarding their performance in order to improve productivity.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Upheld company standards and compliance requirements for operations.
- Checked orders for quality and completeness.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Assistant Store Manager
Sonic Drive-in Los Lunas
Los Lunas, New Mexico
10.2022 - 10.2023
- Provided training to new employees on company policies and procedures.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Administrative Assistant
University Of New Mexico
Albuquerque, New Mexico
08.2021 - 05.2022
- Facilitated communication between different departments within the organization.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Sales Associate
Cutco Cutlery
Albuquerque, NM
06.2020 - 12.2020
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Arts - Culinary Arts
Central New Mexico Community College
Albuquerque, NM01-2025
High School Diploma -
Volcano Vista High School
Albuquerque, NM05-2021
Some College (No Degree) - Business Management
University of New Mexico
Albuquerque, NMSkills
- Customer-Oriented
- Labor and food cost control
- Employee Training
- Cash handling ability
- Staff Management
- Workplace Safety
- Microsoft Office
- Adaptability
Work Preference
Work Type
Full TimeImportant To Me
Work-life balancePersonal development programsTimeline
Shift Supervisor
Blake’s Lotaburger
10.2023 - Current
Assistant Store Manager
Sonic Drive-in Los Lunas
10.2022 - 10.2023
Administrative Assistant
University Of New Mexico
08.2021 - 05.2022
Sales Associate
Cutco Cutlery
06.2020 - 12.2020
Associate of Arts - Culinary Arts
Central New Mexico Community College
High School Diploma -
Volcano Vista High School
Some College (No Degree) - Business Management
University of New Mexico
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