Mackenzie Cortes
Ganado
Summary
Dynamic and personable professional with a proven track record at Jackson County Hospital District, excelling in customer service and facility maintenance. Recognized for effectively managing sales transactions and fostering strong relationships with clients. Committed to maintaining a safe environment while ensuring a positive experience for all members and guests.
Overview
4
4
years of professional experience
Work History
Wellness Attendant
Jackson County Hospital District
Edna
03.2024 - Current
- Conducted facility tours for new members and visitors to enhance orientation experience.
- Performed basic cleaning duties, ensuring a safe and tidy environment.
- Welcomed and interacted with members and guests, verifying proper equipment operation.
- Reported maintenance issues to management and tracked supply inventory effectively.
- Kept up with all monthly payments as well as PT patients payments.
Sandwhich and Coffee Shop Assistant
The Shop
Ganado
05.2021 - 10.2022
- Maintained calm demeanor during high-volume periods and special events.
- Took orders from customers over the phone or in person.
- Input orders into point of sale system and handled customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
High School Diploma -
Ganado ISD
Ganado05-2024
Some College (No Degree) -
Victoria College
VictoriaSkills
- Customer service excellence
- Facility maintenance
- Sales transactions management
- Time management skills
- Flexible scheduling
- Professional demeanor
- Friendly disposition
Timeline
Wellness Attendant
Jackson County Hospital District
03.2024 - Current
Sandwhich and Coffee Shop Assistant
The Shop
05.2021 - 10.2022
High School Diploma -
Ganado ISD
Some College (No Degree) -
Victoria College
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