Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackenzie DeClerk

Sumter,SC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Habit Burger
10.2023 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Manager of Operations

Hearth & Tap
05.2013 - 09.2015
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Event Operations Coordinator

Ravi Continental Cuisine
05.2011 - 02.2013
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
  • Coordinated schedules and timelines for events.
  • Maintained detailed records of all events, including timelines, expenses, resources used, and participant feedback – this information was invaluable for refining processes and improving overall outcomes.
  • Developed detailed event plans, ensuring all aspects of the event were executed smoothly and on time.
  • Created comprehensive budgets for each event, tracking expenses closely to avoid overspending while still delivering exceptional experiences.

Education

Bachelor of Science - Political Science/Economics

University of New Mexico
Albuquerque, NM
06-2000

Skills

  • Problem resolution
  • Operations management
  • Effective leader
  • Efficient multi-tasker
  • Inventory control

Certification

  • ServSafe Manager Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.

Timeline

General Manager

Habit Burger
10.2023 - Current

Manager of Operations

Hearth & Tap
05.2013 - 09.2015

Event Operations Coordinator

Ravi Continental Cuisine
05.2011 - 02.2013

Bachelor of Science - Political Science/Economics

University of New Mexico

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Mackenzie DeClerk