Mackenzie DePietro
Groton,CT
Summary
I am an upbeat Welcome Center Representative experienced in directing members, managing computer system and maintaining work areas. Strengths include auditing, filing, paperwork, answering phone calls, responding to emails, giving tours around facility, and using computer programs. Can multitask, communicate, and resolve issues. I have used these skills while being a camp counselor and working with kids at Saint Michaels school. I am creative and a problem solver. I have learned and utilized those skills while teaching an art class to the youth and other positions. Highly-motivated employee with desire to take on new challenges. I have strong work ethic, adaptability, exceptional interpersonal skills, the ability to handle challenging work, and have excellent time management skills. I am a responsible and motivated student ready to apply what I have learned and bring into the workplace to be successful.
Overview
3
3
years of professional experience
Work History
Weclome Center Staff
Desiree Peak - Mystic YMCA
Mystic , CT
11.2023 - Current
- Greet members entering the YMCA as they check in and provided information about the facility.
- Process payments for members for day passes and membership fees using cash or card.
- Transmitted information or documents to customers through email and mailing.
- Answered telephone with polite tone of voice to provide general information and answer inquiries.
- Conducted tours of the facility for visitors as needed.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answer emails from members with issues with facility or membership account.
Arts and Crafts Teacher
Rebecca Tovar - Mystic YMCA
Mystic, CT
10.2023 - Current
- Educated students using customized teaching methods and hands-on curriculum.
- Planned classes focusing on instruction, demonstration and work time.
- Encouraged student creativity with motivation, positive feedback and constructive criticism.
- Demonstrated a variety of artistic techniques such as drawing, painting, sculpting, and printmaking.
Camp Counselor
Rebecca Tovar and Meghan Baxter - Mytsic YMCA
Mystic , CT
06.2021 - 08.2023
- Enforced discipline and policies to protect safety of recreational activity for campers.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Provided individual attention to each camper to ensure their needs were met throughout the day.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Promoted and created new and recurring camp events and activities to increase participation.
- Encouraged positive social interaction among campers while promoting a respectful environment.
After School Care Assistant and Internship
Amy Babcock - Saint Michaels school
Pawcatuck, CT
01.2023 - 06.2023
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Maintained safe play environment.
- Helped with teacher and students needs throughout the classroom.
- Taught small class lessons to elementary leveled students.
Education
Psychology And Business
Eastern Connecticut State University
Willimantic, CT06-2027
High School Diploma -
Stonington High School
Pawcatuck, CT06-2023
Skills
First aid certified
AED certified
Oxygen tank certified
CPR certified
Accomplishments
Girls scout earned Bronze and Silver award
National Honors society member
Junior board member on the executive board at the Naik Branch Mystic YMCA
Timeline
Weclome Center Staff
Desiree Peak - Mystic YMCA
11.2023 - Current
Arts and Crafts Teacher
Rebecca Tovar - Mystic YMCA
10.2023 - Current
After School Care Assistant and Internship
Amy Babcock - Saint Michaels school
01.2023 - 06.2023
Camp Counselor
Rebecca Tovar and Meghan Baxter - Mytsic YMCA
06.2021 - 08.2023
Psychology And Business
Eastern Connecticut State University
High School Diploma -
Stonington High School
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