MACKENZIE DILLARD
Greensboro,NC
Summary
Motivated Team Member experienced in customer service, food service, and event operations. Delivered exceptional service through effective multitasking, organization, and a positive attitude in fast-paced environments. Focused on contributing to team success and embracing new challenges.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber
Greensboro, Nc
09.2025 - Current
- Navigated city streets efficiently to transport passengers safely.
- Provided excellent customer service to enhance rider satisfaction.
- Maintained vehicle cleanliness and performed regular maintenance checks.
Amazon Driver
Partner Delivery
Whitsett, North Carolina
08.2025 - Current
- Delivered packages efficiently across designated routes ensuring timely service.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with dispatch to report delays or changes in delivery status.
Special Events Team Member
The Budd Group
High Point, NC
04.2024 - 07.2025
- Ensured compliance with safety regulations to maintain a secure event environment.
- Coordinated setup of event spaces, ensuring cleanliness and organization of supplies for smooth operations.
- Executed post-event cleanup and equipment breakdown, maintaining facility sanitation for future events.
Food Service Worker
Aramark
High Point, NC
08.2023 - 04.2024
- Managed multiple food orders simultaneously, ensuring timely and accurate service.
- Maintained cleanliness and sanitation standards, contributing to a safe dining environment.
- Restocked supplies and supported team members during peak periods to ensure smooth operations.
Janitor
Carolina Services of the Services
Kernersville, NC
08.2023 - 01.2024
- Executed daily maintenance tasks, enhancing cleanliness through sweeping, mopping, and sanitizing.
- Disinfected high-touch surfaces, contributing to a healthier environment.
- Exhibited professionalism during interactions with building occupants. while interacting with building occupants.
Cashier
Little Caesars Pizza
Greensboro, NC
02.2022 - 06.2023
- Processed customer orders with speed and precision, enhancing overall customer satisfaction.
- Delivered friendly and attentive service to guests, contributing to a welcoming atmosphere.
- Ensured a clean and safe working environment, supporting operational efficiency and customer safety.
Waitress
Mayberry Ice Cream Restaurants
Greensboro, NC
07.2020 - 12.2022
- Explained menu options, enhancing customer understanding and satisfaction.
- Created engaging dining experiences through attentive service and informative interaction.
- Provided exceptional customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Prepared and served ice cream dishes according to restaurant standards.
Cashier
McDonald's
Greensboro, NC
06.2021 - 02.2022
- Resolved customer inquiries and processed order requests to enhance customer satisfaction.
- Assisted coworkers during busy periods to enhance team efficiency.
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized workstations throughout shifts.
- Assisted customers with menu selections and special requests.
Material Handler
UPS
Greensboro, NC
11.2020 - 04.2021
- Monitored inventory levels with handheld scanners and logs to ensure accuracy.
- Organized and packed items for shipment to maximize space efficiency.
- Loaded and unloaded packages from delivery trucks efficiently.
- Operated forklifts and pallet jacks for material movement.
- Organized warehouse inventory for easy access and retrieval.
Waitress
Moose Cafe
Colfax, NC
05.2019 - 07.2019
- Greeted and served guests promptly, ensuring a positive dining experience.
- Adhered to food safety and closing procedures to maintain hygiene and operational standards.
- Served ice cream and desserts to customers in a friendly manner.
- Managed customer orders and ensured accurate delivery of items.
- Assisted in training new waitstaff on service protocols and menu knowledge.
Education
High School Diploma -
Triad Math and Science Academy
Greensboro, NCSkills
- Route Adherence
- Route planning
- Route Planning
- Parcel Delivery
- Route logs
- Route Adherence
- Customer service
- Time Management & Multitasking
- Effective communication
- Team collaboration
- Customer Engagement
- Cash handling
- Passenger Assistance
- Time management
- Customer Engagement
Timeline
Uber Driver
Uber
09.2025 - Current
Amazon Driver
Partner Delivery
08.2025 - Current
Special Events Team Member
The Budd Group
04.2024 - 07.2025
Food Service Worker
Aramark
08.2023 - 04.2024
Janitor
Carolina Services of the Services
08.2023 - 01.2024
Cashier
Little Caesars Pizza
02.2022 - 06.2023
Cashier
McDonald's
06.2021 - 02.2022
Material Handler
UPS
11.2020 - 04.2021
Waitress
Mayberry Ice Cream Restaurants
07.2020 - 12.2022
Waitress
Moose Cafe
05.2019 - 07.2019
High School Diploma -
Triad Math and Science Academy