Mackenzie Ditolla
Milton,PA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Juvenile Justice Specialist
Commonwealth of Pennsylvania
01.2021 - Current
- Led continuous operations across three shifts, supervising personnel assignments, managing complex workflow processes, and ensuring the timely and accurate completion of critical incident reports and documentation required for command decision-making.
- Provided expert operational support for standardized protocols and plans analogous to treatment plans; documented team progress and served as a primary model for ethical and responsible decision-making under duress.
- Trained and mentored operational personnel on order maintenance, advanced de-escalation strategies, and standardized response protocols, significantly reducing operational risk and enhancing critical incident response capabilities.
- Directed a secure, 24/7 operational team responsible for high-risk custody and specialized behavior management; maintained 100% adherence to institutional protocols and security regulations, mitigating critical mission failures.
- Managed high-acuity crisis interventions including security threats and personnel emergencies, utilizing verbal de-escalation and specialized control techniques to maintain a safe and secure operational environment and prevent escalation.
Public Health Technician
United States Air Force
05.2018 - Current
- Collaborated cross-functionally with Air Force physicians and nurses to synchronize clinical and public health efforts, achieving proactive disease prevention and minimizing the impact of outbreaks on force readiness.
- Maintained regulatory compliance for high-volume inspection programs by meticulously evaluating and completing all records promptly, thereby ensuring audit readiness and program integrity.
- Managed comprehensive food safety and security programs across a military installation, ensuring 100% compliance with DoD and Air Force regulations, including the inspection of sanitary conditions, food sources, and approved supply chains.
- Developed and recommended preventive measures to mitigate operational risk from both intentional and unintentional contamination of food supplies; enforced standards through regular inspection and quality assurance of rations and vendor sources.
- Conducted time-sensitive epidemiological investigations, including patient interviews and data analysis, to identify sources of communicable disease outbreaks and establish containment protocols among high-risk personnel populations.
- Provided critical medical intelligence briefings for senior leadership (pre- and post-deployment), synthesizing complex preventive medicine data to facilitate strategic resource allocation and operational planning for communicable disease prevention.
- Designed and executed comprehensive training programs for food service handlers on best practices for sanitation and contamination prevention, significantly reducing the incidence of foodborne illnesses within the population served.
- Educated and counseled patients and military personnel on essential health, hygiene, and sanitation protocols to enhance individual force protection and limit the spread of transmissible diseases.
Skills
- Established and maintained clear, concise, and professional oral and written communication skills are vital for conveying complex information, preparing formal reports, and liaising with stakeholders
- Consistently demonstrates high ethical standards (trustworthiness, honesty) and professional conduct, upholding organizational integrity and regulatory compliance
- Functions effectively both as a team player and independently, demonstrating a proven ability to assimilate new information rapidly and execute complex directions accurately
- Maintained current certification in CPR/First Aid, demonstrating readiness to provide immediate, life-saving care and adhere to all health and safety protocols in crisis situations
- Consistently maintained an exceptional record of attendance and punctuality, demonstrating high reliability, professional integrity, and commitment to maintaining operational coverage
Timeline
Juvenile Justice Specialist
Commonwealth of Pennsylvania
01.2021 - Current
Public Health Technician
United States Air Force
05.2018 - Current