MACKENZIE DIX
Gorham,ME
Summary
Experienced in delivering exceptional customer service with product knowledge, thriving in fast-paced environments. Utilizes effective communication skills to connect with customers and provide personalized product recommendations. Demonstrates strong problem-solving abilities, consistently resolving issues in a timely manner. Known for reliability and dependability, ensuring consistent delivery of high-quality service.
Overview
7
7
years of professional experience
Work History
Food Runner/Hostess
Ken's Place Seafood
05.2018 - Current
- Efficiently delivered food orders to customers and aided to their requests
- Welcomed guests with a warm demeanor into the restaurant
- Worked collaboratively with kitchen staff to ensure smooth food service
- Provided exceptional customer service by answering questions and accommodating requests promptly
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Student Nurse Associate
Maine Medical Center
06.2024 - 08.2024
- Gained hands-on experience with various medical equipment, enhancing technical skills and ensuring proper usage.
- Performed accurate assessments of new admissions under the supervision of a registered nurse to ensure appropriate level of care was provided from day one.
- Utilized evidence-based practice to guide decision-making processes and ensure that nursing interventions were grounded in scientific research.
- Supported nurse preceptors in the evaluation of patient conditions, allowing for timely interventions and improved patient outcomes.
- Enhanced patient care by assisting in daily living activities and providing emotional support to patients and their families.
Welcome Desk Employee
Saint Joseph's College Of Maine
04.2022 - 06.2023
- Answered phone calls, responded to inquiries, and provided information about fitness classes.
- Maintained cleanliness and organization of the welcome desk area.
- Greeted and assisted guests with check-in and check-out processes in a friendly manner.
- Skilled at working independently and collaboratively in a team environment.
Educator
Lululemon
11.2022 - 01.2023
- Greeted customers and provided outstanding customer service.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently and assisted in minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Nursing
Saint Joseph's College of Maine
Standish, ME05-2025
HIGH SCHOOL DIPLOMA -
Gorham High School
Gorham, ME05.2020
Skills
- Customer Service
- Collaboration
- Communication
- Cleaning and sanitizing
- Closing duties
- Strong teamwork
- Cash Handling
Timeline
Student Nurse Associate
Maine Medical Center
06.2024 - 08.2024
Educator
Lululemon
11.2022 - 01.2023
Welcome Desk Employee
Saint Joseph's College Of Maine
04.2022 - 06.2023
Food Runner/Hostess
Ken's Place Seafood
05.2018 - Current
HIGH SCHOOL DIPLOMA -
Gorham High School
Nursing
Saint Joseph's College of Maine
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