Mackenzie Dragon
Needville,TX
Summary
Dedicated coordinator with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the project operations. Developed skills in fast-paced operational environment, consistently managing multiple tasks and priorities. Offering strong foundation in organizational and multitasking abilities with readiness to learn. Experience in streamlining processes and enhancing efficiency through effective project coordination. Seeking to transition into new field where these transferable skills can drive success and accomplishment.
Overview
3
3
years of professional experience
Work History
Operations Coordinator
Tetra Tech
07.2024 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Provided direction and guidance to internal teams in order to achieve targets.
- Oversaw day-to-day operations of large teams across several sites.
- Improved employee performance by implementing training programs.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Kennel Technician
Parkland Kennel
12.2021 - 11.2023
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Strengthened customer trust by delivering detailed updates on their pet's stay, including feeding, behavior, and health status.
- Enhanced team efficiency by organizing staff schedules and task assignments, ensuring optimal coverage and care standards.
Education
High School Diploma -
Needville High School
Needville, TX05-2024
Skills
- Scheduling management
- Customer invoicing
- Process implementation
- Administrative management
- Operations management
- Task delegation
- Operations oversight
- Proficient in software
- Data entry
- Reporting
- Auditing
Timeline
Operations Coordinator
Tetra Tech
07.2024 - Current
Kennel Technician
Parkland Kennel
12.2021 - 11.2023
High School Diploma -
Needville High School
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