MACKENZIE DUBOIS
Milwaukee
Summary
Highly skilled customer service professional with four years of experience in resolving complex issues and delivering exceptional service. Proven track record of building relationships and exceeding customer expectations. Outgoing and personable with a dedication to ensuring satisfied customers and quality work.
Overview
7
7
years of professional experience
Work History
Sales and Marketing Representative
Lifestyle Marketing
12.2024 - Current
- Followed through with leads to close sales in person creating a dedicated and efficient experience.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Server
Tipsy Cow
09.2021 - 11.2024
- Three years of serving experience in a fast-paced restaurant, ensuring excellent customer satisfaction
- Demonstrated ability to multitask, handle high-volume tables, and work well under pressure
- Great customer service skills and genuine care for quality service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Leasing Agent
Various
03.2022 - 01.2024
- Successfully marketed and leased residential properties, achieving high occupancy rates and rental income growth
- Managed, screened, and qualified prospective tenants, ensuring the selection of reliable and responsible residents
- Provided excellent customer service, addressing tenant inquiries and concerns promptly and resolving issues professionally
- Created relationships with tenants to ensure quality interactions
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Nanny
Local Families
06.2018 - 08.2021
- Strong ability to multitask, creating engaging and educational activities for children aged1-5
- Excellent communication and problem-solving skills, maintaining open and effective communication with parents
- Able to care and support growing children and create a safe and enjoyable atmosphere
Education
Highschool -
Verona Area Highschool
Verona, WI06.2020
Skills
- Marketing
- Sales
- Customer service
- Communication
- Client relations
- Networking
- Time management
LANGUAGES
English — Native
Timeline
Sales and Marketing Representative
Lifestyle Marketing
12.2024 - Current
Leasing Agent
Various
03.2022 - 01.2024
Server
Tipsy Cow
09.2021 - 11.2024
Nanny
Local Families
06.2018 - 08.2021
Highschool -
Verona Area Highschool
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