Mackenzie Dye
Deer Park,IL
Summary
Dynamic and service-oriented professional with extensive experience at Willies/Fieldhouse University of Missouri. Known for exceptional customer service and effective communication, I excel in high-pressure environments, ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Bartender
Willies/Fieldhouse University of Missouri
Columbia, MO
01.2022 - Current
- Managed accurate bar tabs and processed cash and credit card transactions.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Greeted guests with friendliness and professionalism.
- Performed opening and closing duties including restocking supplies.
Server
Shady Gators Amphitheater Lake of The Ozarks
Lake Of The Ozarks, Missouri
05.2024 - 08.2024
- Worked over 50 hour weeks and double shifts on weekends all summer.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Informed customers of daily specials and signature menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Education
Psychology
University of Missouri
Columbia, MO12-2025
Skills
- Team collaboration
- Effective communication
- Customer service
- Service-oriented mindset
- Great at selling
- Highly reliable
Affiliations
- Have a passion for all things regarding fashion and putting things together
- Love vintage shopping
- Passion for adventure and love snowboarding
Accomplishments
- Certificate of certification for Youth Mental Health First Aid USA
Timeline
Server
Shady Gators Amphitheater Lake of The Ozarks
05.2024 - 08.2024
Bartender
Willies/Fieldhouse University of Missouri
01.2022 - Current
Psychology
University of Missouri
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