Mackenzie Fasig
Bloomington,IL
Summary
Trained worker with experience in retail and instruction, known for building relationships and leading teams. Skilled in time management and attention to detail, contributing to improved customer satisfaction and effective training of new associates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merch Associate
HomeGoods
11.2023 - Current
- Collaborated with team members to maintain organized sales floor and enhance customer experience.
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction ratings.
- Contributed to store cleanliness and organization, promoting a welcoming shopping environment for customers.
- Helped train new associates on operational procedures, fostering a knowledgeable and efficient workforce.
Swim Instructor and Concessions Attendant
Normal Parks and Recreation
06.2022 - 08.2025
- Instructed groups in swimming techniques, ensuring safety and skill development.
- Monitored progress of students, providing constructive feedback to improve swimming abilities.
- Developed individualized training plans to enhance student performance and confidence in water.
- Implemented engaging lesson plans based on age and skill level, fostering a positive learning environment.
Sales Associate
Bed Bath & Beyond
10.2022 - 02.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Monitored inventory levels, restocking shelves as needed to ensure product availability for customers.
Education
Associate of Applied Science - Radiography
Heartland Community College
Normal, IL05-2028
Associate of Science - Biology
Danville Area Community College
Danville, IL05-2026
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Relationship building
- Multitasking and organization
- Store recovery
- Leadership qualities
- Workplace safety
Certification
- Basic Life Support, American Red Cross - Valid Until 5/31/2028
Timeline
Merch Associate
HomeGoods
11.2023 - Current
Sales Associate
Bed Bath & Beyond
10.2022 - 02.2023
Swim Instructor and Concessions Attendant
Normal Parks and Recreation
06.2022 - 08.2025
Associate of Applied Science - Radiography
Heartland Community College
Associate of Science - Biology
Danville Area Community College