Mackenzie Feldman
Overland Park,Kansas
Summary
Motivated and detail-oriented professional with a strong background in leadership, teamwork, and customer service. Experienced in managing structured classes, enforcing safety protocols, and overseeing daily operations in fast-paced environments. Skilled in problem-solving, communication, and maintaining efficiency, with experience handling cash transactions, coordinating schedules, and ensuring customer satisfaction. CPR and First Aid certified, with a proven ability to manage responsibilities, adapt quickly, and work collaboratively. Seeking a role where I can apply my organizational skills, leadership experience, and ability to work effectively in team settings.
Overview
4
4
years of professional experience
Work History
Preschool Gymnastics Instructor & Day Camp Leader
Lawrence Gymnastics Academy
Lawrence, KS
04.2024 - Current
- Supervise and care for children throughout classes, providing hands-on guidance to develop motor skills, balance, and coordination, while fostering confidence and enthusiasm for physical activity.
- Manage and oversee day camp activities, ensuring that all children are engaged in safe, age-appropriate gymnastics exercises, following safety protocols, and maintaining a positive, inclusive atmosphere.
- Lead structured preschool gymnastics classes, following pre-designed lesson plans to introduce fundamental gymnastics movements, while ensuring a safe, supportive, and engaging environment for young children.
Lifeguard
City of Overland Park
Overland Park, KS
05.2022 - 08.2022
- Monitored swimming areas to ensure a safe environment for all patrons, remaining vigilant for signs of distress, and responding immediately to prevent accidents.
- Enforced pool rules and educated swimmers on water safety protocols, intervening when necessary to prevent unsafe behaviors, and reduce the risk of injury.
- Provided first aid, CPR, and rescue breathing when required, maintaining composure in high-pressure situations to assist swimmers in distress, and ensure their well-being.
Host/Server/Cashier
Chiusanos Pizzeria
Kansas City, KS
04.2021 - 12.2021
- Greeted guests, managed waitlists, and ensured an efficient seating arrangement to optimize restaurant flow during peak hours, while maintaining excellent customer service.
- Handled cash transactions, processed payments accurately, and maintained a balanced cash drawer while assisting in other front-of-house duties, such as food running and table bussing.
- Managed high-pressure situations during busy shifts by coordinating with kitchen and service staff, ensuring timely food delivery, customer satisfaction, and a smooth dining experience.
Swim Instructor
McCracken's Gymnastics and Swim
Olathe, KS
05.2021 - 08.2021
- Provided structured swim lessons to children, adapting instruction to individual skill levels and learning styles, ensuring that students gained confidence in the water.
- Corrected stroke techniques, demonstrated proper swimming mechanics, and utilized positive reinforcement to help students improve their skills, and overcome fears.
- Enforced all safety regulations, monitored students closely to prevent accidents, and responded to emergencies by administering first aid when necessary.
Education
Bachelor of Arts - Psychology And Minor in Business
University of Kansas
Lawrence, KS05-2025
Skills
- Effective communication
- Customer service
- Safety compliance
- Conflict resolution
- Patience and empathy
- Instructional strategies
References
References available upon request.
Timeline
Preschool Gymnastics Instructor & Day Camp Leader
Lawrence Gymnastics Academy
04.2024 - Current
Lifeguard
City of Overland Park
05.2022 - 08.2022
Swim Instructor
McCracken's Gymnastics and Swim
05.2021 - 08.2021
Host/Server/Cashier
Chiusanos Pizzeria
04.2021 - 12.2021
Bachelor of Arts - Psychology And Minor in Business
University of Kansas
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