Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Fermin

Bluffton,SC

Summary

Dynamic and engaging barista with proven expertise in beverage preparation and cash handling, honed at Starbucks. Excelled in creating a welcoming atmosphere and managing high-volume periods with efficiency. Demonstrated exceptional teamwork and communication skills, contributing to a positive and productive work environment. Skilled in operating espresso machines and maintaining cleanliness, consistently delivering personalized customer service. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with prior coffee knowledge. Works well under pressure and in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
06.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines, blenders, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

May River High School
Bluffton, SC
05.2023

Bachelor of Science - Public Health (Pre-Nursing)

University of South Carolina Beaufort
Bluffton, SC
04.2028

Skills

  • Friendly and outgoing
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Adaptive and creative
  • Beverage Preparation

Timeline

Barista

Starbucks
06.2022 - Current

High School Diploma -

May River High School

Bachelor of Science - Public Health (Pre-Nursing)

University of South Carolina Beaufort
Mackenzie Fermin