Mackenzie Franta, Pharm.D.
Cottleville,MO
Summary
Dedicated Pharmacist with a diverse background and experience in independent, non-sterile compounding pharmacy, retail pharmacy, specialty pharmacy, and consultant telemedicine pharmacy. Customer service focused, striving to go the extra mile to deliver quality care and support to patients, providers and pharmacy staff. Certified immunizer with experience in MTM, managing and training staff, inventory management, and non-sterile compounding for both humans and pets.
Overview
10
10
years of professional experience
Work History
Staff Pharmacist
Accredo: Express Scripts Specialty Distribution Services (Cigna)
02.2021 - Current
- Evaluate and verify prescriptions for REMS program compliance.
- Counsel patients regarding preparation, safety, and storage of specialty medications.
- Report adverse events for post market surveillance.
- Provide oversight, quality assurance, and training to pharmacy technicians.
- Provide quality customer service in a remote call center environment.
- 2023 Retroactive Adverse Event Project with Drug Safety Team.
Staff Pharmacist
RxLive
01.2021 - 05.2021
- Pharmacy telehealth service and virtual patient counseling via Zoom.
- Provide medication therapy management through comprehensive medication and disease state review and education.
- Reduction in patient's overall pill burden.
- Found affordable therapy alternatives or coupons to help reduce patient's overall medication spend.
Staff Pharmacist
Ladue Pharmacy
08.2020 - 02.2021
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Enhanced pharmacy efficiency with accurate prescription processing, medication dispensing, and drug utilization review.
- Entered, filled and verified prescriptions, checking for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Effectively resolved insurance rejections and other billing issues.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Med Sync and Dispill patient programs
- Supervised and performed non-sterile compounding activities, ensuring accuracy in preparation of custom medications according to physician orders.
- Supervised technicians in daily pharmacy activities.
- Immunized patients based on state protocol.
Staff Pharmacist Floater
CVS Pharmacy (Schnucks Pharmacy)
10.2019 - 08.2020
- Lead conversion of pharmacy from Schnucks to CVS.
- Entered, filled, and verified prescription medications, checking prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Drug utilization review
- Provided excellent customer service to patients and providers.
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Supervised and trained technicians in daily pharmacy activities.
- Immunized patients based on state protocol.
- Created the pharmacist and technician schedule.
Staff Pharmacist
Plantation Pharmacy
07.2015 - 08.2018
- Enhanced patient outcomes by accurately compounding customized medications utilizing PCCA compounding software.
- Supervised technicians' preparation of non-sterile compounded products per physician, dentist and veterinary orders.
- Provided exceptional customer service to patients, addressing concerns and offering consultation on medication usage.
- Provided education and counseling to patients for possible drug interactions, medication administration, over the counter requests and immunizations.
- Medication Therapy Management via Outcomes, Mirixa, and EQUIPP.
- Entered, filled and and verified prescription medications.
- Drug Utilization Review.
- Immunize patients based on state protocol
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Managed a team of pharmacy technicians and retail staff.
- Created and maintained a schedule for pharmacy staff.
- Inventory management of medications, compounding products, over the counter retail items and gifts.
Staff Pharmacist
Bruce Smith Drugs
07.2014 - 06.2015
- Completed 4 years of Pharmacist Intern experience at Bruce Smith Drugs, prior to accepting a Staff Pharmacist role upon graduation.
- Operated the ScriptPro automated pharmacy system.
- Entered, filled and verified prescription medications, checking for drug interactions and accuracy.
- Prepared non-sterile compounded formulas and products per physician orders.
- Drug Utilization Review
- Patient counseling and education on prescription and non-prescription products.
- Medication Therapy Management via Outcomes and Mirixa
- Inventory management.
- Managerial experience with pharmacy and employee staff.
- Social Media Administrator for Facebook and Instagram Page.
Education
Doctor of Pharmacy Degree -
University of Missouri-Kansas City School of Pharmacy
Kansas City, MO05.2014
Skills
- MO and KS Licensed Pharmacist
- Strong Customer Service Experience
- APhA Certified Immunizer
- AHA BLS (CPR and AED) Certified
- Medication Therapy Management via Outcomes, Mirixa, Equipp
- Non-Sterile Compounding
- Specialty REMS Program Experience
Licensure
State of Missouri Pharmacist
No. 2019028171
Licensed through October 31, 2024
State of Kansas Pharmacist
No. 1-16570
Licensed through June 30, 2026
Timeline
Staff Pharmacist
Accredo: Express Scripts Specialty Distribution Services (Cigna)
02.2021 - Current
Staff Pharmacist
RxLive
01.2021 - 05.2021
Staff Pharmacist
Ladue Pharmacy
08.2020 - 02.2021
Staff Pharmacist Floater
CVS Pharmacy (Schnucks Pharmacy)
10.2019 - 08.2020
Staff Pharmacist
Plantation Pharmacy
07.2015 - 08.2018
Staff Pharmacist
Bruce Smith Drugs
07.2014 - 06.2015
Doctor of Pharmacy Degree -
University of Missouri-Kansas City School of Pharmacy
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