Mackenzie Garcia
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to navigate well through stressful situations and am able to communicate with all levels of management. Detail-oriented team player with strong Communication skills. Reliable worker with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Respectful, punctual and hardworking.
Overview
6
6
years of professional experience
Work History
Daycare Worker
Inspire Development Childcare
11.2022 - Current
- Taught children to organize toys, wash hands, and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Introduced children to educational games and activities to boost learning.
- Provided emotional support and guidance to children during difficult times.
- Created and implemented activities to promote language development.
- Managed over 4 children per day
Trainer
Lead The Way
12.2020 - Current
- Advocate for individuals with mental and physical disabilities
- Administered Medication to Clients
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Trained and Mentored more than 2 new personnel hired to fulfill various roles
Records Clerk
Lead The Way
06.2023 - 11.2023
- Updated records with new information for over 100 clients
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Developed efficient filing system to retrieve records quickly.
- Compiled, sorted and filed high volume of documents.
- Edited and proofread documents for accuracy and completeness.
- Corresponded with clients and staff through email, telephone, or postal mail.
Tax Preparer
Liberty tax
01.2023 - 06.2023
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Facilitated communication between clients and tax authorities.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Analyzed financial records to verify accuracy of tax returns.
Sitter/receptionist
Beachside Post Acute
12.2021 - 06.2022
- Monitored Elderly Patients to effectively alert nurses of potentially unhealthy changes
- Entry screener
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
Sales associate
Nordstrom
07.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office service worker, •Receptionist Relief
Crenshaw High school
08.2017 - 06.2018
- Worked fast to complete tasks and meet daily deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Psychology
California State University - Los Angeles
Los Angeles, CAHigh School Diploma -
Crenshaw High School
Los Angeles, CA06.2018
Skills
- Early Childhood Development
- Activities Planning
- Social and Academic Development
- Infant Care
- Client Account Management
- Inventory Control
- First Aid and Safety
- Financial Statement Review
- Bookkeeping
- Data Gathering
- Customer Engagement
- Customer Care
Timeline
Records Clerk
Lead The Way
06.2023 - 11.2023
Tax Preparer
Liberty tax
01.2023 - 06.2023
Daycare Worker
Inspire Development Childcare
11.2022 - Current
Sitter/receptionist
Beachside Post Acute
12.2021 - 06.2022
Trainer
Lead The Way
12.2020 - Current
Sales associate
Nordstrom
07.2019 - 12.2020
Office service worker, •Receptionist Relief
Crenshaw High school
08.2017 - 06.2018
Psychology
California State University - Los Angeles
High School Diploma -
Crenshaw High School