Mackenzie Ghiassi
Newport Beach,CA
Summary
Results-driven professional with strong skills in data analysis and quality assurance within cardiovascular technology. Experienced in developing and labeling diagnostic images, ready to leverage expertise to enhance patient care and support clinical teams. Talented professional experienced in performing tests on individuals of all ages. Motivated team player skilled in successfully managing multiple tasks. Foster trusting relationships with patients to lessen anxiety and improve overall outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Electrocardiogram Technician
St. Joseph Hospital of Orange
Orange, CA
08.2024 - Current
- Conducted echocardiograms to assess cardiac structure and function.
- Collaborated with physicians to interpret diagnostic imaging results.
- Utilized advanced ultrasound technology for accurate cardiac imaging.
- Ensured patient comfort and provided clear instructions during procedures.
- Maintained equipment and adhered to safety protocols in the lab.
- Documented patient histories and prepared reports for physician review.
- Assisted in training new staff on echocardiography techniques and procedures.
- Participated in quality assurance activities to uphold imaging standards.
- Developed and labeled diagnostic images and films in accordance with established quality standards.
- Monitored patient vital signs during testing, reporting any changes to the physician immediately.
- Maintained a safe working environment according to safety protocols and guidelines.
- Maintained inventory of supplies needed for daily operations.
- Ensured quality control of equipment used in the performance of tests.
- Reviewed medical histories prior to performing examinations.
- Recorded and processed images for interpretation by physician.
- Analyzed data from ultrasound imaging studies for abnormalities or defects in cardiac structure or function.
- Adjusted settings on equipment based on individual patient's needs.
- Collaborated with other departments within hospital setting in order to provide comprehensive care.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
- Assisted in training technicians, medical students or other staff members.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Developed new techniques in order to improve test accuracy and reliability.
Echocardiographer student
St. Joseph Hospital of Orange
Orange, California
02.2023 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high patient satisfaction by resolving problems with knowledgeable, friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached patients and engaged in conversation through the use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded patient satisfaction by finding creative solutions to problems.
Assistant Supervisor
Center for Autism and Related Disorders, Inc
Santa Ana, California
07.2016 - 09.2021
- Assisted in developing individualized treatment plans for clients with autism.
- Coordinated training sessions for staff on behavioral intervention techniques.
- Facilitated communication between families and therapists regarding client progress.
- Oversaw daily operations of therapy programs and ensured adherence to protocols.
- Mentored junior staff in effective client engagement strategies and best practices.
- Evaluated program effectiveness through regular assessments and feedback collection.
- Collaborated with multidisciplinary teams to enhance treatment approaches and outcomes.
- Filed paperwork and submitted reports to upper management.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured safety regulations were followed at all times by employees.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Resolved customer complaints promptly and effectively.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Assisted in the development of operational policies, procedures and standards.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
Education
Associate of Science - Cardiovascular Technology
Orange Coast College
Costa Mesa, CA05-2025
Bachelor of Arts - Sociology
University of California Santa Barbara
Santa Barbara, CA06-2016
Skills
- Cardiac imaging and echocardiography
- Patient assessment and care
- Customer service and communication
- Equipment maintenance and management
- Team collaboration and support
- Data analysis and interpretation
- Effective communication skills
- Electrocardiogram interpretation and lead placement
- Medical ethics and HIPAA compliance
- Cardiac anatomy expertise
- Cardiovascular procedures proficiency
- Certified EKG technician credentials
- Cardiac rehabilitation techniques
- Professionalism in healthcare
Certification
- Registered Diagnostic Cardiac Sonographer (RDCS) via American Registry for Diagnostic Medical Sonography (ARDMS)
- ARDMS#: 32859
- Passed the Sonography Principles and Instrumentation (SPI) February 2025
Languages
Spanish
Limited
Persian
Limited
Affiliations
- I am a very social and outgoing individual
- I enjoy working with people of all ages and have worked with babies as young as 0 days old and patients as old as 102
- My ability to collaborate with others has allowed for me to excel in areas that require teamwork, communication, and respect
- I have worked in patient care for 11 years assisting my patients in area regarding behavioral, safety and heart related issues
Timeline
Electrocardiogram Technician
St. Joseph Hospital of Orange
08.2024 - Current
Echocardiographer student
St. Joseph Hospital of Orange
02.2023 - 05.2025
Assistant Supervisor
Center for Autism and Related Disorders, Inc
07.2016 - 09.2021
Associate of Science - Cardiovascular Technology
Orange Coast College
Bachelor of Arts - Sociology
University of California Santa Barbara
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