Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mackenzie Gibson

Richmond,VA

Summary

Extremely organized and personable Property Manager looking to build relationships and learn in a growing, communications driven field. My skill set in the property management industry has solidified my understanding in the real estate market as well as building strong, trusting clientele relationships. My skill sets include attention to detail, efficient communication and an overall commitment to excellence and customer satisfaction. Offering 4 years of experience managing single family homes and 250 multi-family doors in a ever changing market.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Multi Family Property Manager

Evernest
02.2023 - Current
  • Administered operations for Multi-Family Portfolio for multiple owner groups and investors spanning roughly 250 doors.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
  • Reviewed each client's end of month summary to ensure accounting and billing is accurate and meeting budget constraints.
  • Completed daily, weekly, and monthly reporting on tenant delinquency, vacancies, leasing statistics, open maintenance orders, accounts payable, etc. to meet goals and deadlines.
  • Weekly and monthly owner calls to ensure accuracy and transparency with reporting of system analytics.
  • Completed monthly delinquency reporting and subsequent filing processing with ensuring accuracy and timely response to owners and property groups.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Maximized profitability through strategic pricing of rental units based on market trends and competitor analysis.
  • Reduced vacancy rates with effective marketing strategies and comprehensive tenant screening processes.

Assistant Property Manager

Evernest (Formally Dodson)
07.2020 - 01.2023
  • Facilitate all leasing processes through property tours, application screening, periodic and annual property inspections as well as reviewing ledgers and assisting in security deposit proceeds and finalizing move out letters
  • Building and maintaining relationships with both tenants, coworkers, contractors and property owners and clients
  • Leasing coordinator specialist and leader in the Single Family office and held once a month training sessions, tutorials and Q&A's with other co-workers and new hires
  • Coordinated move-ins and move-outs, ensuring smooth transitions for the designated portfolio (roughly 250 Single Family Homes in the Richmond Market)

Education

Bachelor of Arts - Communications

Randolph-Macon College
Ashland, VA
05.2020

Skills

  • Skillful in navigating the following platforms: Appfolio Property Management Software, Tenant Turner, ZInspector3, Asana, HelpScout, Slack, and HubStaff
  • Property Management Expertise
  • Marketing knowledge
  • Rent collection
  • Organizational abilities
  • Critical thinking and crisis management

Certification

  • Fair Housing Certification, 09/01/20, Present
  • NARPM Certification, 09/01/20, Present
  • VA Real Estate Salesperson License, 12/01/21, Present

References


  • Joshua Whitaker, Senior Property Manager - Richmond, Evernest Property Management

Timeline

Multi Family Property Manager

Evernest
02.2023 - Current

Assistant Property Manager

Evernest (Formally Dodson)
07.2020 - 01.2023

Bachelor of Arts - Communications

Randolph-Macon College

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Mackenzie Gibson