Summary
Overview
Work History
Education
Skills
Timeline
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MacKenzie Gray

Westlake,OH

Summary

My tenure at Riddell showcases my commitment and determination to move up within the company. Four years of prior management experience has lead to the ability to have communication with team members and set clear expectations. Becoming a training coordinator has given the ability to enhance how production operates and introduce new ideas to meet the company’s goals.

Overview

5
5
years of professional experience

Work History

Final Assembly Training Coordinator

Riddell
06.2023 - Current
  • Welcoming on coming hires and starting onboarding process.
  • Ensuring that new hires understand production process and the expectations that are required to meet.
  • Taking the time to scan in orders and fixing any issues to keep team members motivated in reaching the set goals of the day.
  • Have an in-depth understanding of contracts to support the team members with any questions or issues that may occur and to make sure orders meets all requirements before leaving the production floor.
  • Upholding any communication from the team leads and supervisor to the team to ensure that the flow of production operates accurately to the day’s objectives.
  • Taking the correct steps to handle any issues between team members and report to the team leads and supervisor.

Final Assembly Sticker

Riddell
02.2022 - 06.2023
  • Working at a set pace to stay head of builder to get helmets stickered and hitting a set daily goal.
  • Keeping pace with builders to hand back helmets to keep up with flow of production and keeping track of number of helmets built for the day.
  • Have an understanding of where stickers must go to meet the standards set by the company.
  • Maintaining a clean and efficient work station.
  • Learning the parts of all helmets to stay ahead of any issues that may attention before orders enters into production.
  • Offering extra support to new team members to help with production needed for the day.

Shift Manager

Arby’s
05.2020 - 02.2022
  • In charge of the shift and taking on the responsibility to put crew members into the best suited position to ensure that the shift runs smoothly.
  • Maintaining a fast pace flow to keep up the flow of customers and get food orders out in a timely fashion.
  • Having the ability to make quick and decisive decisions to avoid any disruption in the pace that has been set.
  • Must make sure that all of the daily tasks are completed correctly and up to standard with the company’s expectations.
  • Maintaining the daily cleanliness that must be achieved by the end of the shift.
  • Communication with customers and assisting with correcting any mistakes that may have been made.
  • In charge of keeping track of daily inventory and end of shift paperwork.

Clerk

Cirilla’s
11.2019 - Current
  • Meeting the shift expectations and monetary expectations that are set by the store manager.
  • Ensuring customer satisfaction by promptly answering inquiries and providing accurate information.
  • Running daily reports that are required for end of shift paperwork.
  • Completely all of the shift cleaning requirements before the end of shift.
  • Recapturing the store to ensure that all the products are visible to customers.

Education

Elyria High School
Elyria, OH
06.2018

Skills

  • Verbal communication with the proper group of people
  • Maintaining order and expectations for the job requirements
  • Training and handing onboarding for new hires
  • Management

Timeline

Final Assembly Training Coordinator

Riddell
06.2023 - Current

Final Assembly Sticker

Riddell
02.2022 - 06.2023

Shift Manager

Arby’s
05.2020 - 02.2022

Clerk

Cirilla’s
11.2019 - Current

Elyria High School

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MacKenzie Gray