Mackenzie Guinn
St Louis,MO
Summary
I am a dedicated, hardworking, and eager worker. I enjoy providing excellent service that exceeds expectations. I excel in customer service, problem solving, team work, and building relationships with customers/clients.
Overview
7
7
years of professional experience
Work History
All Positions
Restaurant Manager
04.2017 - Current
- Improved overall customer satisfaction by implementing service standards and staff training programs.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Carefully interviewed, selected, trained, and supervised staff.
- Created and maintained staff schedules.
Self Employed
Professional Pet Sitter
10.2021 - 11.2022
- Enhanced client satisfaction by providing personalized and attentive care.
- Managed schedules efficiently, accommodating last-minute requests and emergencies as needed.
- Maintained professional relationships with clients weekly.
Education
Florida State College At Jacksonville
Jacksonville, FLLicensed Esthetician - Skincare, Office Management, Client Relations
Parisian Spa Institute
Jacksonville, FL08.2021
Skills
- Staff Management
- Operations Management
- Schedule Coordination
- Complaint resolution
- Adaptability
- Customer Service
Timeline
Self Employed
Professional Pet Sitter
10.2021 - 11.2022
All Positions
Restaurant Manager
04.2017 - Current
Florida State College At Jacksonville
Licensed Esthetician - Skincare, Office Management, Client Relations
Parisian Spa Institute
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