Mackenzie Guminski
1440 Meadowview ST SW,MI
Summary
Dedicated caregiver with a proven track record at Sable Home Care, enhancing client quality of life through compassionate care and excellent time management. Skilled in elderly care and fostering patient companionship, significantly improved patient engagement and independence. Commitment to dependable service and relationship building aligns with employer needs for versatile and empathetic professionals.
Overview
9
9
years of professional experience
Work History
Caregiver
Sable Home Care
02.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Built strong relationships with clients to deliver emotional support and companionship.
Dispatcher
EPS
01.2023 - 05.2024
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
- Conducted regular audits of dispatcher call logs to identify areas for improvement in response times and accuracy of information relayed to officers.
- Responded to 60-100 calls per day to execute service or requests for emergency and routine assistance.
Cashier
Fox Ford / Mazda
01.2021 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed about 30 phone calls a day, various amounts of customers depending on the day, about 10 emails a day, very few faxes.
Cashier
Gordmans
01.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Managed approximately 50-100 customers a day, about 20 phone calls.
Activity Aide
Metron Nursing Home
03.2018 - 12.2018
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
Cashier
Craig's Crusiers
04.2016 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Byron Center High School
Byron Center 05-2018
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Daily living assistance
- Dependable and responsible
- Housekeeping
- Housekeeping tasks
- Relationship building
- Flexible schedule
- Verbal and written communication skills
- Patient companionship
- Flexible schedule and availability
- Dementia care
Timeline
Caregiver
Sable Home Care
02.2024 - Current
Dispatcher
EPS
01.2023 - 05.2024
Cashier
Fox Ford / Mazda
01.2021 - 04.2023
Cashier
Gordmans
01.2019 - 03.2020
Activity Aide
Metron Nursing Home
03.2018 - 12.2018
Cashier
Craig's Crusiers
04.2016 - 06.2018
High School Diploma -
Byron Center High School
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