Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mackenzie Guthrie

Mackenzie Guthrie

Port Charlotte,FL

Summary

I’m a hardworking, people-focused professional with solid experience in management and retail. I’ve trained new team members, handled cash and sales, and kept things running smoothly on the floor. I enjoy helping others grow, staying organized under pressure, and making sure both the team and customers have a great experience. Whether it’s solving day-to-day problems or keeping things on track behind the scenes, I’m someone who jumps in and gets things done.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Overnight Manager

RaceTrac Inc
Kissimmee, FL
05.2023 - Current
  • As a gas station manager, my role covers a wide range of responsibilities focused on keeping the store running efficiently and delivering a great customer experience. I started out as a front-line associate, learning the ins and outs of the business firsthand. Through hard work, reliability, and a strong focus on team performance, I was promoted into management — and I've since helped others grow into leadership roles as well. Day to day, I focus on creating a welcoming and smooth experience for customers, making sure the store is clean and fully stocked. I train and coach new hires to set them up for success, teaching everything from register procedures to customer service best practices. I manage inventory, place orders, and track stock levels to avoid shortages or overstock. I also handle store audits, daily cash reconciliation, and ensure compliance with company and safety standards. One of the most important parts of my job is building strong relationships with my team. I believe in being relatable, understanding, and approachable — which helps create a more open and supportive work environment. I’ve mentored several team members into supervisory roles by encouraging their strengths and helping them take on more responsibility. I'm proud of fostering a positive, accountable workplace where people feel motivated and valued.
  • Resolved conflicts between coworkers in a timely manner while maintaining a professional attitude.
  • Implemented new procedures as needed to improve efficiency or address any issues that arose during overnight shifts.
  • Assigned work and monitored performance of project personnel.
  • Provided training and coaching to employees on safety protocols, customer service standards, and operational processes.

Gas Station Attendant

7 Eleven Gas Station
Tampa, FL
08.2022 - 11.2023
  • As a gas station attendant at 7-Eleven, I handled a variety of day-to-day tasks to keep the store running smoothly and ensure customers had a positive experience. My responsibilities included greeting and assisting customers, running the register, and handling cash and card transactions quickly and accurately. I focused on creating a friendly atmosphere and often built personal connections with regular customers, making sure they felt welcome and appreciated. I also restocked shelves, coolers, and displays throughout the day to keep inventory organized and available. Keeping the store clean and presentable—both inside and out—was a key part of my job, including tasks like wiping down surfaces, sweeping, and maintaining the coffee and food prep areas. I took pride in staying on top of these details, and working efficiently during busy shifts.

Education

GED -

Essentials Education
Remote
07-2022

Skills

  • Inventory management and store audits
  • Employee training and development
  • Customer service excellence
  • Time management and multitasking
  • Computer proficiency
  • Team leadership and collaboration
  • Problem-solving strategies
  • Cash reconciliation and financial accuracy
  • Organizational effectiveness

Certification

  • Bloodborne Pathogens
  • Adult and Pediatric First Aid/CPR/AED

Timeline

Overnight Manager

RaceTrac Inc
05.2023 - Current

Gas Station Attendant

7 Eleven Gas Station
08.2022 - 11.2023

GED -

Essentials Education

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