Mackenzie Halter
Cape Coral
Summary
Dependable and adaptable worker with a strong desire to utilize educational background and gain practical, hands-on experience in crime scene investigation. Eager to apply knowledge and skills to contribute effectively to solving complex cases and ensuring justice is served. Passionate about utilizing expertise to make a positive impact in the criminal justice system. Seeking opportunities to further develop expertise and grow professionally in this challenging and rewarding field.
Overview
3
3
years of professional experience
Work History
Forensic Studies Internship
Lee County Sheriff's Office
01.2025 - 05.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the industry.
- Sorted and organized files, spreadsheets, and inventory.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Phone Girl
Maria's Italian Restaurant and Pizzeria
10.2024 - Current
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Identified opportunities for enhancing overall customer experience by offering personalized suggestions based on caller preferences.
Sales Associate
FGCU Bookstore
04.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder
Books-A-Million
11.2022 - 04.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Key Holder
Once Upon A Child
06.2022 - 11.2022
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
Fort Myers, FL05-2025
High School Diploma -
North Fort Myers High School
North Fort Myers, FL05-2022
Skills
- Problem-Solving
- Detail Oriented
- Organized
- Adaptable
- Team Collaboration
- Communication
Timeline
Forensic Studies Internship
Lee County Sheriff's Office
01.2025 - 05.2025
Phone Girl
Maria's Italian Restaurant and Pizzeria
10.2024 - Current
Sales Associate
FGCU Bookstore
04.2024 - 10.2024
Key Holder
Books-A-Million
11.2022 - 04.2024
Key Holder
Once Upon A Child
06.2022 - 11.2022
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
High School Diploma -
North Fort Myers High School
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