MACKENZIE HILL
Blandon,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Branch Sales
APR Supply Co.
Reading, PA
04.2021 - Current
- Facilitated customer inquiries by providing accurate quotes and selling HVAC, plumbing, hydronic and irrigation components.
- Managed logistics for job site deliveries, optimizing schedules for both commercial and residential installations.
- Designed comprehensive system matches to align contractor pricing with government energy tax rebate requirements.
- Managed diverse large-scale tasks and operational workflows in collaboration with a select team to drive company objectives.
- Conducted monthly evaluations of warranties and inventory to enhance operational efficiency and support decision-making processes.
- Managed cross-functional teams to develop and optimize AI-based warranty processing systems.
- Achieved improved item alignment by collaborating with the acquisition team on cross-referencing initiatives. Delivered optimized item cross-referencing solutions to enhance acquisition outcomes.
Warehouse / Shipping & Receiving Supervisor, Sales Associate
Riley Sales
Allentown, PA
03.2019 - 02.2021
- Led efforts to reorganize a substantial warehouse, mastering intricate part numbers. Set benchmarks for operational excellence adopted by all Riley Sales warehouse locations. Achieved exceptional inventory management, significantly reducing product stockouts in a wholesale environment.
- Mastered counter sales by providing knowledgeable assistance to customers regarding product availability and zoning regulations.
Sous Chef/Kitchen Manager
Zachary’s BBQ & Southern Comfort
Norristown, PA
11.2016 - 12.2019
- Directed daily operations to maintain high standards of service while owner/executive chef managed other locations.
- Managed a team of 10-15 personnel to enhance food preparation standards, maintain sanitation protocols, and optimize task efficiency.
Line Cook/Prep Cook
Klingers Fleetwood Grille
Fleetwood, PA
02.2015 - 10.2016
- Assisted with basic kitchen operations and maintained cleanliness standards in work area. Executed entry-level culinary tasks and practiced fundamental cooking techniques.
Lead Sales Representative
RR Games
Birdsboro, PA
05.2012 - 11.2015
- Oversaw inventory and sales of home recreation products, including arcade-style games, pool tables, and pub furniture, to enhance customer experience.
- Maintained regular inventory and assisted with special ordering of items to facilitate delivery and setup schedules. Supported three salespersons by providing necessary approvals during sales negotiations.
Seasonal Sales Associate
Limerick Furniture
Temple, PA
11.2014 - 01.2015
- Assisted in onboarding as a seasonal associate and product advisor at Limerick Furniture, previously known as ABC Furniture. Supported the integration of new company ECI, leveraging prior knowledge. Contributed to implementation efforts while concurrently employed at R&R Games.
Education
High school or equivalent - General Studies
Antietam MS/HS
Reading, PA09-2009
Skills
- Fast learning
- Heightened information retainment ability
- Hard working
- Dedicated
- Naturally prioritize
- Management Experience
- Friendly, positive attitude, teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Organization and time management
Timeline
Branch Sales
APR Supply Co.
04.2021 - Current
Warehouse / Shipping & Receiving Supervisor, Sales Associate
Riley Sales
03.2019 - 02.2021
Sous Chef/Kitchen Manager
Zachary’s BBQ & Southern Comfort
11.2016 - 12.2019
Line Cook/Prep Cook
Klingers Fleetwood Grille
02.2015 - 10.2016
Seasonal Sales Associate
Limerick Furniture
11.2014 - 01.2015
Lead Sales Representative
RR Games
05.2012 - 11.2015
High school or equivalent - General Studies
Antietam MS/HS