Mackenzie Hinton
RICHLAND,IN
Summary
As a Goal-focused Bank Teller, I experienced fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. I learned to work with my co-workers to create an inviting atmosphere for our members. As a Trainer for Ben's Soft Pretzels, I worked with my team to provide excellent service for our customers and provide daily direction to complete tasks with efficiency.
Overview
3
3
years of professional experience
Work History
Bank Teller
Hoosier Hills Credit Union
Chrisney, IN
05.2023 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to members by answering inquiries, resolving complaints, and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Maintained confidentiality of bank records, transactions, and customer information.
Crew Trainer
Ben's Soft Pretzels
Santa Claus, IN
05.2021 - Current
- Trained new crew members on essential skills and techniques.
- Provided feedback on employee performance based on observed results during training sessions.
- Explained goals and expectations required of trainees.
- Identified needs of customers promptly and efficiently.
Line Cook
Olive Garden Restaurant
Owensboro, KY
08.2022 - 05.2023
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
South Spencer High School
Rockport, IN05.2023
Skills
- Customer Relationship Management
- Financial Transactions
- Customer Needs Assessment
- Data Entry
- Line Management
- Customer Service
References
CJ Cattoi, Vice President of Spencer County Operations- 1 (812) 827-1132
Timeline
Bank Teller
Hoosier Hills Credit Union
05.2023 - Current
Line Cook
Olive Garden Restaurant
08.2022 - 05.2023
Crew Trainer
Ben's Soft Pretzels
05.2021 - Current
High School Diploma -
South Spencer High School
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