Mackenzie Hofmann
Los Angeles,CA
Summary
Dynamic and adaptable professional with a proven track record in emergency response coordination and crisis management, received at Adventist Health Medical Center. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Management Intern
Adventist Health Medical Center
06.2023 - 08.2023
- Facilitated emergency management training for staff and conducted emergency drills.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Reviewed operational plans from other locations to identify options for local systems.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Proven ability to learn quickly and adapt to new situations.
Communications & Outreach Intern
California Institute Of Technology
05.2023 - 08.2023
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in local Community Safety Expos for Earthquake Preparedness
- Administered Seismology Lab tours for students and local government officials
Dental Office Assistant Intern
Terry T. Ogura DDS
05.2023 - 08.2023
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Assistant Office Manager
Eugh Shibasaki DDS
05.2020 - 08.2020
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Managed patient phone calls, charted patients medical history & scheduled patients upcoming appointments
Education
Bachelor of Arts - Communications
Vanguard University of Southern California
Costa Mesa, CA05.2024
Skills
- Emergency Response Coordination
- Time management abilities
- Public Safety
- Crisis Management
- Disaster Response
- Emergency planning
- Task Prioritization
- Reliability
- Adaptability
- Patient Care
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Relationship Building
- Interpersonal Skills
- Active Listening
Certification
- ICS-100c
- ICS-200c
- IS-288.a
- IS-505
- IS-700.b
- IS-800.d
Languages
American Sign Language
Limited Working
Timeline
Emergency Management Intern
Adventist Health Medical Center
06.2023 - 08.2023
Communications & Outreach Intern
California Institute Of Technology
05.2023 - 08.2023
Dental Office Assistant Intern
Terry T. Ogura DDS
05.2023 - 08.2023
Assistant Office Manager
Eugh Shibasaki DDS
05.2020 - 08.2020
Bachelor of Arts - Communications
Vanguard University of Southern California
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