Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Houston

Grand Prairie

Summary

I am a dedicated team member with experience in customer service and operational efficiency. I've proven the ability to follow safety protocols and enhance workflow during peak times, contributing to improved service and teamwork.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx
Hutchins, TX
07.2024 - Current

.

  • Sorted and organized packages by size, weight, and destination to optimize workflow.
  • Followed safety regulations to maintain safe work environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with team members to maintain safety standards and improve operational efficiency.

Team Member

Chick-fil-A
Dallas, TX
11.2023 - 01.2024
  • Followed health and safety protocols to ensure compliance with company standards..
  • Utilized point-of-sale system for accurate order processing and payment handling.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Smoothie King
DeSoto, TX
11.2022 - 06.2023
  • Prepared and blended smoothies according to standard recipes for consistency and quality.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Assisted in inventory management by restocking supplies and monitoring product levels.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

No Degree - Veterinary Medicine

Dallas College
Dallas, Texas, TX
05-2027

High School Diploma -

Uplift Hampton Preparatory
Dallas, TX
05-2023

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Problem-solving
  • Physical strength and stamina
  • Loading and unloading
  • Fragile item handling

Timeline

Package Handler

FedEx
07.2024 - Current

Team Member

Chick-fil-A
11.2023 - 01.2024

Team Member

Smoothie King
11.2022 - 06.2023

No Degree - Veterinary Medicine

Dallas College

High School Diploma -

Uplift Hampton Preparatory